Very Disappointing and Overpriced Stay – NOT RECOMMENDED
We had a terrible experience at Seaside Homestay Trivandrum. Despite informing them of our late arrival, we were immediately told there was no food available because their kitchen "closes at 9 PM." After a long journey, we were exhausted and requested any food they had left, but there was zero willingness to accommodate or offer any kind of basic hospitality.
The owner, especially the lady managing the property, was extremely rude and unprofessional. When we politely raised concerns about the food quality, instead of responding constructively, she became aggressive and abusive. We were traveling with a baby, and when we handed over our baby's utensils to be washed, the staff were instructed to simply hand us a soap and scrubber — we were told to wash them ourselves!
On the day of checkout, we brought up concerns about being charged for poor-quality food, and again, the owner's behavior was shockingly disrespectful. She even made a sarcastic remark that they hadn’t billed us for the hot water they provided — as if that’s some kind of favor in a paid stay.
This place is extremely overpriced for the poor service, terrible hospitality, and rude behavior. We regret not checking the reviews before booking — go ahead and read them, you’ll see this isn’t an isolated incident.
Avoid this place if you value basic decency, cleanliness, and respectful treatment. Absolutely NOT...
Read moreOverall clean and well maintained space. Breakfast is delicious.
We stayed in a 4-bed room, which was clean but a little tight with 4 beds. Bathroom is decently big and clean. Property is within walking distance to the beach, bus stop, and auto stand.
Property owner, Sam, is comfortable with Malyalam, English and Hindi, which makes it easy to communicate. The on-site staff can only communicate in English. Additionally, the on-site staff is not local, so if you need suggestions about where to go and how to go, you will have to ask the property owner.
WiFi works near the dining area but has a poor connectivity in the room. The property is close to the airport and Shangumugham beach, but about 20min away from the central area of Trivandrum City. There aren't many restaurant options, so you will have to either order delivery or go towards the city.
Property owner and on-site staff were polite and helpful. However the owner and on-site staff didn't seem to get along well during our stay and a small drama did break out in front of guests. Additionally, while talking to us about the area, the property owner also spoke about the staff in extremely poor light, which I thought was impolite to be discussing with guests. This made our experience a bit uncomfortable at this property.
I will likely not come back to this property, just given the experience and...
Read morePros Next to the beach. Close to the airport. Traffic free zone. Mr Sam (owner of the property) is a genuine person. Breakfast options are limited but quality is great. We had dosa, tea and coffee. Sam and his team did a great job.
Cons Rooms are of average quality with dampness and very little or no ventilation. The owner has done his best to retain this heritage property but the state of the rooms were not at par to the price we paid. Footwear needs to be left outside the house which may not be comfortable for everyone specially when you use washroom. Towels and bedsheets are not in great condition. It's washed and cleaned. It's ok when you opt for a hostel kind of room but not for a homestay which charges you that kind of amount. The way (last 50-80 meters) to this homestay is very narrow. You have to be extra careful if you have a sedan or suv. Mosquitoes outside the house will not allow you to sit and have breakfast or dinner peacefully in a sitout area. Some measures are required to solve this problem. All other attractions or places are far away including the restaurants or any...
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