Sociolla • Summarecon Mall Bandung — Attraction in Bandung City

Disgraceful place. They said I cannot return the product I bought a minute ago. I waited for 10-15 minutes. But they insisted that the products cannot be returned. How can you not take back a product that I have never opened and returned to the store door after purchasing it? Disgraceful store. The piece of paper in front of the cash register where the return and exchange policies are written is the most obvious feature of the company's very poor quality. Definitely do not shop from this store. It made me feel like I was in a third world country. There is a universal rule in the world. You can return the product you bought without damaging it at all. Do not shop from this ridiculous company that says I cannot return the product I bought a minute ago. The company applies a sales policy that does not...

Perhaps because the store was crowded, I needed to ask about a brand, but the staff answered with unpleasant behavior and responses. I was quite surprised, as this was the first time I had a bad experience at a Sociolla store. Hopefully, the staff can evaluate themselves. No matter how tired they are, if they work in the service industry, i hope next time they must be prepared to remain...

sorry bangett ya sociolla smb, saya sedih dan kesel sih hari ini niat belanja di sociolla tapii satpamnya mondar mandir searah sama saya terus di awasin bgt kaya saya mau betak barang. posisi satpam biasanya deket pintu masuk ini jadi tibatiba di sebrang pintu masuk yg mana jadi nyempitin ruang gerak buat liat liat produk, ngerti sih aware ya bagus tapi jujur jadi ga nyaman bgt klo kaya gt masalahnya rak nih ada dari kanan ke kiri tapi kenapa satpamnya selalu berjaga ngikut ke arah saya gerak. Saya kira saya GR doang tapi saya coba sengajain buat gerak ke daerah lain dia ttp ngikutin, mau positif thinking jg udah gabisa keburu sebel soalnya ke tabrak tabrak mulu jadinya sama saya. Alhasil saya gajadi beli karena satu ga nyaman bgt digituin, saya niat muter muter emang mau beli cuma saya liat shades yang saya butuh dr brand brand yang saya liat tuh gada jadi saya nyari opsi dari brand lain. First time ngerasa kaya gini di sociolla, saya sering dan selalu belanja make up atau skincare di sociolla karena cuma di sociolla saya ngerasa lebih terbantu dengan staffnya dan keleluasaan dalam memilih atau mencoba barang. Tapi jadi males sih belanja di sociolla Smb karena...