Lido Zanzibar — Attraction in Castellammare del Golfo

Visited for dinner after seeing lots of reviews of people eating pizza in the restaurant. When we sat in the restaurant we scanned the menu and saw pizzas was on there as an option but was not giving us examples of ones we could purchase. When I asked to order we asked what options they had for pizza and were told we can only have pizza as a takeaway. We did not understand why pizza was on the menu but we could only take it away as we was not expecting this. He said to wait a minute and he will ask if they could do it for us. In the meantime we just ordered drinks and French fries and waited. Later another person came to us and asked if we just wanted French fries. We explained we would like pizza too but he said he could only serve French fries here. So went went ahead with our order somewhat disappointed we were only having a snack and a drink and not a main meal. Never was it explained to us if we just go out the restaurant round the corner we could sit in the takeaway section there. This was never told to us and instead we sat there disappointed. Not when I came to pay the bill I was charged cover charge for 4 people which was ten euros. For 2 plates of french fries a wine beer and orange juice. Baring in mind 1 person is an 11 month old baby who I have never had to pay a cover charge for and they think it’s acceptable to charge 2.50 euro cover charge for a baby and a three year old. What kind of service do they think they provide to an 11 month old anyway that requires 2.5 euro service charge?? Now when I explained I would not be paying 10 euro service charge for 4 people for a 24 euro bill of French fries and a drink for 3 people this led to an argument with several members of staff. Only when I stood argueing with them for a good ten minutes and making it clear they would not get a single cent of service charge seems as they’ve provided no food to require service did they finally back down. After trying to haggle the cost of the service charge down. Appalling appalling service and trying to charge me 10 euros for providing us with no meal. To make it clear no member of staff in the restaurant said we could go round the corner and happily order what we wanted. Instead they tried to charge us 10 euros service charge to still leave hungry and needing to find other food for our children Avoid avoid

Have just seen their response - it shows a poor service when their only response is to name call and threaten. The only people who were trying to scam was them 10 euro service charge for a 24 euro bill and no main meal for anyone. Please read their response and make sure you avoid unless you want to be treated so appallingly too. Their response really shows the staff for...

My family (with 2 small kids 1,5 and 4 years old) was there today at 10am. There was a longer queue waiting to buy a spot with sun loungers and parasol, so I stood there as well thinking if I stand the queue I will maybe get a spot as well, anywhere, even at the back lines. I understood it was Sunday and very crowded on the beach, but I was here for the first time and based on various google and tripadvisor recommendations I thought I could give my family also a nice experience, where the kids could eat normal restaurant food and enjoy the beach. But after standing there almost 30 minutes and watching how local Italians can get free spots from the owner and they did not have any reservation, just paid in front of me directly to the owner, finally the owner told me that he suddenly has no free spot for me. When I asked him how is it possible that he just gave spots to other Italian people before me, he just looked down and said sorry I'm full. He was afraid to even look into my eyes. I was there probably the only english speaking person at that moment and I also said to him that I'm here with 2 small kids, he just said sorry I have nothing for you. I got angry and I left, as I didn't know and also how could I have assumed that this is the way how such a recommended place will behave and welcome any tourists on a Sunday morning. Huge disappointment and discrimination. I recommend to all tourists to check in advance which time and day are foreign tourists also welcome at this place or try to book a spot online (maybe that works - or maybe not based on the reviews I've read...

Lido Zanzibar in Castalamare del Golfo, Sicily, is a delightful beach spot that offers a picturesque and scenic view. The location is stunning, with the crystal-clear waters and the backdrop of the charming town adding to the overall experience. The crowd is vibrant and friendly, creating a lively yet relaxed atmosphere. Safety is a priority here, with a dedicated lifeguard always on duty and a wooden kiosk that serves as a vantage point for observing the swimmers. The beach is well-organized and features a rescue boat, ensuring that everyone can enjoy their time worry-free.

The food at Lido Zanzibar is a treat, perfectly suited for the summer season. The menu mainly features Italian sandwiches, pizzas, fresh fruit salads, a variety of coffees, soft drinks, cocktails, and pasta. Each dish is prepared with care, offering a taste of authentic Italian cuisine that complements the beach vibe. Whether you're looking to relax with a refreshing cocktail or indulge in a delicious pasta dish, Lido Zanzibar provides a wonderful culinary experience. Overall, it's a perfect spot for anyone looking to enjoy the beauty of Sicily's coastline in a comfortable and...