I give 5 stars because it exceed my expectation and my kid lovess it. Parking per entry is rm3. We purchased the ticket via klook (please bare in mind that there is surchage during weekend and public holiday) but still cheaper than walk in. The redemption process is easy. At the outside, there were few rides and small playground but seems old and not sure wether functioning or not. There are few spots that you can sit around. We choose to go to the spots with playgrounds đđ There are various heights of pool so it is safe for kid (got 1 spot that is very cetek, sesuai for baby) however some of the slides seems quite dangerous. Eventho the management has put no entry but kids still play at the place, hopefully the lifeguards/staffs play role seriously. U can rent pelampung for rm10 or just bring your own. Upon entry, got 1 photographer akan tgkap your picture with green background. Nanti nak balik, optional boleh purchase dkt counter for rm15. Ada cafe disediakan, u guys can topap your admission bracelet minimum rm20 and variation of food is available. Makanan berat and ringan pun ada, so dont worry kalau hungry. Changing room, toilets and locker rooms pun ada. Cleanliness average, tapi toilet boleh improve lagi got pam yg tak berfungsi. Dressing code tak strict as long as tak berzip bertali okay kot. Slides utk adult pun ada which is quite challenging. We enjoy it very much. Perasan ada macam outdoor theme park tapi kecik je, nampak org main roller coster but that one is different...
   Read moreMy family and I visited from 5/12 to 10/12. We are from Singapore. We really enjoyed our time in Bayou. The FOH team were friendly and polite especially to Fean, the other gentleman(didn't get his name) and also the Chinese lady( which I could get their names) . Kudos to all of them. Rooms are clean and comfortable.
Reading from the other comments I think it's not justified. The hotel staff are doing their very best to give their utmost service to the overwhelming full occupancy guests.
Based on my observations and opinion, I think the locals there are taking advantage of the hotel kind services. The morning breakfast shows a lot of the customer's uncivilised manners. I do understand they are paid customers, however, I could see they created a big mess at the restaurant itself. Tables and floors were left extremely dirty. Poor hotel staffs have to clean it up patiently. I also witnessed some families took a bigger portion of foods for themselves and not finishing it. Some even pack it in their containers. There were instances they sat there long enough even though they had finished their meals and not giving the tables to others. I wished they were more considerate to other patrons who also wanted to enjoy the breakfast.
Overall, I had a good time at the hotel. All because of the hardwork of the FOH and BOH team. Shout out to all the awesome Bayou team! Kudos for all the hardwork!. We truly appreciate the effort. Thank you once again. til we...
   Read moreWent to Bayou Lagoon Water Park over the weekend with my kids. Honestly, the place looks quite run down and not very well maintained. Some areas felt like they really needed a gd upgrade or proper upkeep.
Just a heads-up, outside food is not allowed, and the staff will thoroughly check ur bags at the entrance. So if youâre planning to bring snacks or drinks, donât bother. Youâll hv to buy everythin inside.
During peak hours, be ready for a long queue at the food counter. Thereâs only one counter open and just one staff working, so the wait can be frustrating. Food options are pretty basic and limited. Eg: mini fried chicken, nuggets, fries, packed fried rice, canned drinks, and some ice cream. Nothing fancy, just simple fast food bites.
Despite all that, my kids still had fun at the water park. The slides and water play areas kept them entertained, which was the main thing. But as a parent, I do hope to see some improvements, better maintenance, better food and faster svc would really help.
Itâs an ok place if youâre jz looking for a simple water play day for the kids, but donât set your...
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