I visited this outlet for few times and I received good services by the malay girl staff. But this Chinese guy (I bet he's Chinese based on his look, a bit chubby), the way he speak was so rude. Kerja macam acuh tak acuh, the way he respond pun macam I buat kesalahan besar sebab tanya question, asking for recommendation also pun he looks malas nak jawab. No update whether the drink was ready or not. He just proceed playing phone. And I wait like orang bodoh cause I don't realized my drink is done up until I saw him playing phone then I saw my cup, I asked him whether the this drink ismy drink. He respond with "ya" without saw my face and he just scrolling his phone.
Please educate your staff about manners. I love wedrink, I came few times but I won't coming again if this guy the one who...
Read moreMy mother just visited your store and wanted to buy matcha ice cream. After my mother paid, a Chinese male staff member told her that matcha wasn't available and only vanilla was. This isn't the first time something like this has happened. I hope your supervisor can train your staff to avoid this kind of issue. we hope your staff will pay more attention, we are customers, if you don't have matcha you should told us before payment got it? last time the malay girl served us very well👍👍👍we like that malay...
Read moreNo complaints about their service or food except that 3 times I dine in and 3 timed the toilet is never operable and locked. Ask the staff, they say ROSAK. Ask who is the bos or supervisor also they are like blur. I hope the management of this branch do something about the washroom amenities and staff knowledge. Just disappointed that this basic amenities are not maintained and...
Read more