ZUS Coffee - Bandar Damai Perdana, Cheras — Restaurant in Kajang Municipal Council

I went to this store this afternoon, but my experience wasn’t very pleasant.

After ordering my coffee through the app, I walked into the store and sat down to wait for it.

After a while, I noticed that the wait time was longer than usual, but I didn’t mind at first. However, I was surprised when I saw that the app showed my coffee had already been delivered. So, I went to the pickup counter to check, but unfortunately, my coffee wasn’t there. Instead, I noticed that it seemed to be on a table further back.

In the end, I had to inform the staff to check, and only then did I finally get my coffee. It had been sitting on that table for quite some time, yet they neither checked nor placed it at the pickup counter.

By the way, the store wasn’t busy at the time, and there weren’t many customers. The main issue was that the staff didn’t seem to care much about customer service. Even after I pointed out the issue, they didn’t show any enthusiasm in addressing it.

Hope...

I had Ro-Ro-Rosie Frappe (RM14.90) and Chicken Slice & Cheese Croissant (RM10.90). I can comment that these were a very good combination. The drink was not bitter at all. The food was also great too.

My aunt had Iced Earl Grey Cham Latte (RM12.90) and Mushroom Chicken Deluxe (RM10.90). I can't comment on the taste of the latte although the mushroom deluxe was pretty mid.

Overall experience ordering here was good. The environment didn't seem that busy as I visited this outlet on an afternoon Tuesday. Though the service is quite slow and their current employees could also improve their customer service skills. Otherwise, they are...

i first time to use app order zus coffee see today got promotion buy 1 free 1 then i order at 7pm,then i reminded 8:15pm-8:30pm pick up, i arrived there is 8:18pm ,There were only two orders at that time, so I thought maybe my coffee was made last. After finishing two orders, the staff was free. I asked one more time if my coffee was ready, and then the staff asked me to show me again. Show him the order and he will tell you after reading it carefully. Well, I took out my coffee from the coffee machine later. I waited for 20 minutes in vain to get my coffee at 8:39pm. This service really disappointed me😞. This is my first...