Very very disappointed, wasted our half day over there. We 1st went for free fall extreme n guy over there handed us torned suits on asking for replacement he refused . When my son went for the ride instead of gradually increasing the air pressure they increased it all of a sudden n my son started feeling unwell & we had to stop the ride in between . Then we did sweeb racer which was even worse then riding a bicycle. Anyway I purchased 10 rides so we used 4 rides against shweeb racer . Then we kept on waiting for agrojet but it broke . When I went to reception that we are having another booking at 1 so we can't wait until jet boat gets fixed . She refused to return the money initially n said now the jet boat is working when my son went for a ride I asked the man is it fixed properly he said we will find out when we drive u n laughed .when my son went for ride jet boat stopped in middle of the water n some how it came to the station . I went again to the reception to deduct the 4 rides money n give me refund . She said that u have done more than 4 rides . I said u can check I cameras but she made me feel as if iam lying she went up to the free fall xtreme people to confirm n after a long conversation she finally agreed to refund for 6 rides . She said that she has processed the refund but I haven't received it yet . It was the worst experience ever in newzealand . Entire staff was very rude . Highly...
Ā Ā Ā Read moreIf youāre looking to inject some serious adrenaline into your New Zealand adventure, Velocity Valley in Rotorua is a must-visit destination. This high-octane park offers a unique mix of thrill rides and extreme activities that cater to everyone from casual adventurers to full-blown adrenaline junkies.
The park features a collection of iconic experiences, including the Agrojet, the worldās fastest jet sprint ride, where youāll blast through a purpose-built water track at mind-blowing speeds, the Swoop Swing drops you from 40 meters, reaching speeds of up to 130 km/hādefinitely not for the faint-hearted! Me & my whanau enjoyed our experience today especially my son whose first time it was being on a jet boat. Would definitely recommend coming here with your whanau or friends!
The staff are friendly, safety-focused, and great at putting nervous first-timers at ease. Whether youāre doing one ride or grabbing a multi-ride combo, the whole experience is well-organised and...
Ā Ā Ā Read moreWe went in a large group. 15+ family members and we had purchased 30 tickets a week before arriving.
We arrived just after opening to find the swoop was closed for maintenance (the kids were very disappointed). Cause of the maintenance it was causing delay for those of us that wanted to bungy. You couldn't have any one bungy if someone was up the poles of the swoop (understandable). But we had booked 4 bungy rides and after the 1st jump we were made to wait over 30 minutes for the other jumps. FYI if your over 140kg you can not do this jump. When we asked when the jumps would resume, we were told...maintenance would take as long as it takes. We complained to the manager who came out she apologised and got things flowing again as we were the only large group booked in for that day. The rest of the staff were super helpful except for that one lady at...
Ā Ā Ā Read more