Had the worst experience of 2022 at this park! We bought Metrodeal vouchers that weren’t honored during weekends. It was my miss reading it from the web so we paid the regular amount instead. Paid everything but they did not release our wrist bands right away just because of an ID that I have to submit. I already requested to send it after a couple of hours as I was just waiting for my cousin, who bought the vouchers, to be online, but they refused and asked us to wait outside for an hour. We are with minors and senior citizens. We completely understand the policy that people need to follow but a little consideration and humane decision will not bring your business down. Not everything is about red tapes! An identification card, really??? They are not customer advocate at all! We didn’t mind paying your expensive entrance fee and cabana and you will hold us just because of an identification card? You can tell us not to leave until we provide what you needed, there are other ways to run your policies, but the feeling you made your customers feel is way beyond unacceptable. You ruined our vacation. You are very...
Read moreWe were really excited to go here but I have to say for a family friendly place they don’t have a lot of kid friendly meals, when we got there none of the sandwiches were available so my daughter only ate rice, kids are picky eaters, they will only eat burgers, fries, spaghetti, chicken nuggets. We had fun nonetheless, they had music played at the beach but the staff who was in charge of the music couldn’t finish a single song, he was also playing rap music with explicit lyrics (I have a video on my phone of what song, i will not post it but let me just say that I’m pretty sure the kids at the beach that day learned a lot of words) while there were children around, there’s a lot to improve but I think most of these parks that are made for children should be child-friendly in every way - music, food, safety, amenities should all be leaned towards what children like not what adults like. Looking forward for improvements. If you are going here from Manila I strongly recommend Aqua Planet in Clark.
Ps - I’m not saying the place is bad, just saying that it can and should be...
Read moreA nice water park which also has beach access on SBMA. 20 km from olongapo, it is worth a visit if you are in the area. We had a party of 17 and had a great time. Most of the large cabanas were reserved for government agency team-building events, but we still got a couple of small ones by the pool. Wish they would not reserve for government agencies on a weekend. They did allow us to take home-prepared food in (no bottles). Kids had a blast. There is only one (with two departure slides) large slide and no wave pool, but in the Philippines it is definitely a start. Quite a few smaller slides, etc. for smaller kids. Also have a lazy river. They take credit cards. 688p adult, 528p children/senior. Large...
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