Bizgram Asia Pte Ltd — Attraction in Singapore

I have nothing but good things and experience with this company. During lockdown last year I bought parts for a whole system through WhatsApp from who seems to be the business owner(not sure) and after confirming the parts availability I failed to check that the final invoice did not include the PC case. So when I msged to ask why wasn't the case included, he pointed out to me that it wasn't in the invoice. Immediately without delay he asked me to just make the payment for the case and gave me free same day shipping for the case. Excellent service.

Another experience just yesterday I was looking for a PC case and it was out of stock. Without me asking, today he informed me that the case was available for purchase. Given how big this company is and the volume of sales they make per day, the fact that they remember to get back to someone like me who didn't even make a formal enquiry (was on carousel) speaks volumes on the standard of their service.

I didn't buy the case because I got a different one. I was asked if I could write a review on Google and I gladly agreed to give my honest review based on my experience in...

Knowledgeable and professional staff!

I've purchased a few systems from Bizgram. Their sales staff can answer detailed questions about features and specifications, as well as make helpful recommendations to tailor a custom build to my needs.

I typically quote systems between multiple vendors in Sim Lim Square, so I can see first hand the contrast in tone and knowledge of the sales staff. Most recently I had to pick a computer case with some fairly unique requirements. Other vendors gave short, impatient answers to my queries with factually dubious responses that would have me buying a case that didn't meet my needs; they are more interested in just closing a sale instead of helping me get the right parts.

In contrast, the Bizgram staff helped me source and quote multiple case variants, introducing me to novel vendors and case models that weren't even on their price list. I ended up with a few good choices that met my unique requirements to pick between. I also appreciated the expedited handling of my special order: the part came on-time and delivered to my door.

This most recent interaction was with Sim...

To sum it up, Bizgram is a computer component merchant with a heart. I first bought my system components on 19 May 2020 during the COVID19 circuit breaker period through WhatsApp. During the text message exchange, there were some miscommunication and the delivery staff sent the wrong HDD over on the wrong date. However, the staff over at Bizgram acknowledged the mistakes and sought to replace the wrong HDD at the next delivery with no extra delivery charge (I had a pending item that was out of stock, I was supposed to wait to receive the whole order in 1 delivery trip instead of 2).

While waiting for the item to be in-stock, I had also inquired about alternative models for the pending item. Bizgram staff was responsive and answered my queries quickly.

Overall, my experience with them was very pleasant. To be honest, part of the reason for sending the wrong HDD was because they thought I had ordered the wrong HDD. That initiative is something not every merchant has. Kudos to the team at...