Spa Esprit Group — Attraction in Singapore

Facials are great. Downside, they're pricey and the most annoying part: the staff are CONSTANTLY TRYING TO SELL YOU SOMETHING! NO MATTER HOW MUCH YOU BUY, THEY WILL ALWAYS TRY TO SELL YOU MORE AT EVERY.SINGLE.VISIT! You think you've paid 5k for a package and you're done?? Oh no.... EVERY.SINGLE.TIME you visit they will try to sell you something! THERE IS NOTHING RELAXING ABOUT FINISHING A FACIAL, ONLY TO HAVE PEOPLE HARASSING YOU TO BUY THINGS! (How about a Thank you and have a wonderful day instead??)

IT'S EXHAUSTING AND FRUSTRATING! I've had enough and I am done with this establishment. If this is your idea of customer service, you're completely wrong.

Also if your menu states 90-min. Do the 90 min. Your facials come at price tags of $200-400!!! I've paid twice for $350-facials that were supposed to last 90 min but they were done in...

My trainee for Strip is away on MC and the person in charge of WhatsApp did not notify me until I texted that I’m on my way just outside the junction. I asked for a transport reimbursement due to this error but was flatly turned down “because this is a training school and anything can happened”. My schedule today has been messed up thanks to...

I find the receptionist by the name of Shelyrin high-handed and offensive. Maybe she thinks that I got no money. But I keep going back simply because the shop is near my house, and that the other service staff are...