Goldfields Casino — Attraction in Matjhabeng Local Municipality

Billy G Christmas buffet: Very Disappointed. Far less variety for much much higher price - in comparison to previous experiences. This buffet was not self service like in the past. Waiters were stumbling up and down to serve customers in the queue. No time to look what was available, waiters were impatient and you had to quickly decide what you wanted. Sauces e.g. were in the middle of the counter which means the last waiter in the line had to pass customers' plates back up against the queue. The layout of food was disorganised. Dessert was a disaster. People had to wait long time in the queue for chefs to prepare dessert e.g. waffels, while other customers only wanted to take a ready made bowl of dessert. Some customers were served at their tables with food while the rest had to queue for long time ?? Unbelievable! Why? When we went back for a second helping we forgot our masks at the table and we were chased back - correctly so. The question is, why were other customers in front of us and behind us allowed to be served while they had no masks ???? This is the kind of thing that makes tempers to flair and then all kinds of accusations start, based on colour. When I made the booking on 22 Dec I was told that I had to pay immediately - R225 per person and no discount for pensioners. I drove there and paid the R225 per person. I was told that it was the price for Christmas day. On Christmas day I was told that I had an outstanding balance of R30 per person. Why was I given and made to to pay the wrong amount in the first place ?? This is highly unprofessional. Sad to say, Billy G will not...

Not entertaining at all. We dont have recreational facilities in our city. The casino is about the only place one can go to besides restaurants, but if you're able to spend at least two hours playing slots, consider yourself lucky...otherwise you're a constant loser. The saying should go..." losers know...

Faulty machines? Terrible experience. The casino should be reported to the Free state gambling board to have an investigation carried out during a surprise visit. They are full of excuses when the machines freeze. This has been ongoing for the past 3 yrs. It's a very serious issue.and needs to be...