An unpleasant situation occurred today. I bought three products: facial foam for 8 euros, face cream there was no price at all, but I roughly understood how much it costs, eye pencil for 5 euros. I paid 33 euros for everything, the receipt was in electronic form and I immediately returned to the store to see what and for what. The cream turned out to be 12 euros, for washing 10 euros, although the price was 8, and the pencil was 11 euros. The girl said that they have a lot of work, and customers rearrange the products. I replied that it is necessary to set prices for all products so that such situations do not arise! Because all my purchases do not correspond to the price (except for the cream, because there was no price at all). The girl reacted very sharply, began to dramatize, saying that she had a lot of work, she couldn’t keep track of everything and that I was telling her what to do. I calmly replied that I didn’t like this situation, but the price needed to be tied to each product, turned around and left. As a client I was...
Read moreI don’t recommend! I bought 5 perfumes here same brand! 4 for mi same and 1 different for my girlfriend! She was on the vacation until yesterday, so I presented her gift yesterday. She open it, and the spray head didn’t work! Today the manager Alex didn’t want to change it!!! He said its too late! How do you imagine that I use all 5 perfumes in 15 days ?!!! It’s impossible! So I demand that you guys change my perfume! I am a client here for...
Read moreLlevo yendo años, siempre me han atendido muy bien y asesorandome con mucha amabilidad, pero cuál es mi sorpresa que aprovechando que estaba en Calella, no había ido desde la pandemia aunque antes iba todas las semanas, me acerco, y les pido el lápiz de ojos de clinique que siempre me llevo, no lo tenían, así que me conformo, para una vez que voy, con la máscara de pestañas . Y voy a pagar , le doy la tarjeta de clienta y me dice que me la han dado de baja porque hace tiempo que no hago compras (?) Ya, pero es que hace casi dos años que casi ni hemos salido de casa por una pandemia , que no estaba la cosa para coger transportes públicos y menos para comprar mi€rd4s innecesarias -pienso yo Y me dice, que me la puede volver a activar por una compra superior a 25€ Y yo le pregunto si me devolverán el montón de puntos que tenía de todas las cremas de alta cosmética que les había comprado en estos años Y me dice que no Así que si tienen tarjeta cliente y hace tiempo que no la usan ya saben lo que hay Por mí parte, la llevan claras si creen que me van a volver a ver el pelo por cualquier...
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