Valencia Mar — Attraction in Valencia

Have had to change my review,

Just had my renewal thought with a 68% price increase from last year,

The only notice was hidden in a newsletter about there 8th March boat show, photo included to show how they communicate the increase.

The say the price list is not here website but can’t be found,

They don’t send out any notice of the renewal waited until two days after it expired to send out a invoice for a new year. Have asked for copies of there communications but to date they have not been forwarded.

They claim to be transparent about there whole price change,

Like to say that we have been on the Same berth with the same finger berth since May 2019 so only new item we are still waiting to see open in the marina is a local shop,

There have been no new developments in the marina that we have seen on our visit on the 12th March 2020 so unless some magic has happened in the last 12 weeks during Lock down, There reply of added benefits are no different to what was originally at the marina.

I personally don't see what extra you have provided us. The restaurant was always onsite but never open when we tried to use it so again don't see this as any benefit.

The shower block has always been next to our pontoon and berth so again don't see any changes have been made to that in the last 12 months.

My main complaint is the way the rate increase has been put in place, had it been communicated in a separate email and a renewal notice email sent we would have looked at this whole situation very differently. There is no where to find there price on the website, Have asked for a link but not been provided.

Left feeling like other marinas have been giving discounts due to the Covid Lock down and not being able to access and move the boat we are left stuck in the situation.

Will be moving as soon as lock down permits.

Real shame the admin and management lets the marina down so much.

If work allow I would make this place my second home, We have enjoyed 4 weeks and many weekend in the marina enjoying the open space and how the marina has been maintained.

The marina is very well maintained, the staff are always friendly and helpful,

Only down side if you don’t have a car the shops are a...

Un puerto MAL gestionado. Una subida de precios INJUSTIFICADA, DESPROPORCIONADA y continua cada pocos meses. La mitad de los amarristas con solo un p… baño sucio, roto… y encima COMPARTIDO con clientes de buceo, Barraquita etc. El aparcamiento también compartido con los clientes de los negocios… ruidos por la noche,el unico restaurante donde comer (Barraquita) CARO y de poca calidad y cantidad… Pantalanes con fallos eléctricos que te dejan sin luz. Roturas de instalación de agua que tardan meses en arreglar … PUERTO SIN VARADERO Y SIN PISCINA… y ahora viene lo bueno: PUERTO que desde ya NO INCLUYE en su precio de amarre LA LUZ. Si si, de risa. Ahora quieren cobrar la luz a parte (la uses o no) y subir los amarres entre 400 y 800€. UNA VERGÜENZA. Directamente si estás leyendo esto, NO TE PLANTEES ValenciaMar como el puerto idílico que en su día fue, porque ya no lo es.

A POOR managed port. An UNJUSTIFIED, DISPROPORTIONATE price increase and continues every few months. Half of the moorers with only one f..… dirty, broken bathroom… and on top of that SHARED with diving clients, Barraquita etc. The car park is also shared with business customers… noise at night, the only restaurant where you can eat (Barraquita) EXPENSIVE and of poor quality and quantity… Jetties with electrical failures that leave you without electricity. Breakages in the water installation that take months to fix… PORT WITHOUT A DRYMARK AND WITHOUT A SWIMMING POOL… and now comes the good part: A PORT that DOES NOT INCLUDE ELECTRICITY in its mooring price. Yes yes, laughing. Now they want to charge electricity separately (if you use it or not) and raise the moorings between €400 and €800. A SHAME. Directly if you are reading this, DO NOT CONSIDER ValenciaMar as the idyllic port that it once was, because it...

We got a berth across from the entrance . The swell was so bad it felt like it's going to rip the cleat of the boat. They couldn't give us another berth so we left after two days. The ground staff was very helpful, but the people in the office ignored us as we entered as long as a minute without even looking at us, as they were having a private conversation and didn't even said hello. I hope the staff in the office change they attitude towards the...