Jetwing Lighthouse
Jetwing Lighthouse things to do, attractions, restaurants, events info and trip planning
Plan your stay
Posts
I thought the service was poor, but the rooms were sea facing to the beautiful and expansive blue ocean. The check in process was not seamless and seemed like it took forever for the hotel to comply with an early check in. They made us wait for quiet some time before accepting our request for an early check in. They did ask us to pay 70 dollars for an early check in and allowed early check in only when we accepted the demand. Before visiting the hotel, we had sent numerous emails asking for an early checkin since our flight landed early morning before sunrise. However, we did not receive any response whatsoever from them and don't know why a five star hotel would conduct themselves in such a unprofessional manner. I felt out of place here since the service felt discriminatory and dismissive of specific customers. They were more concerned about servicing 'other foreign' customers probably from 1st world countries and not someone from saarc nations even when we spend the most in sri lanka as indians. The hotel itself is exquisite and fantastic as it's designed by a supposedly popular architect. The rooms and washroom was sufficiently spacious but the service spoiled the fun for us. As friends, we ended up having conflict among ourselves due to the bad service. We did not have buffet here except once as we ate in galle fort area most of the times. I still loved it here and would rate it 4 just because of the beautiful room and the fact that they did not charge us 70 dollars at check out for early check in as demanded. The staff and service offered were nothing short of pathetic and never in my life I would want to visit here again. Thanks !
gokul r nairgokul r nair
00
This is our third stay at a Jetwing Resort on our trip to Sri Lanka. Absolutely gorgeous hotel, incredible location right on the beach, and superb service, as always, in all the Jetwing hotels. Upon check-in, I became extremely ill and couldn't even walk. My party had booked 2 rooms, and since my own room wasn't ready, the resort upgraded me to the connecting "Ibn Batuta Suite." Jetwing was very concerned about my well-being and sent up soup, toast, and fruits to my room since I wasn't well enough to come down for dinner. Thank you, Jetwing and all the staff. Really appreciate it. A little history here: Herbert Cooray, the founder of the Jetwing chain of resorts and travel agency, took great care of his staff. Even in the worst of times when the tourism industry was decimated, such as after the Tamil insurgency in the eighties, 911, and the 2004 Tsunami; Cooray never laid off even a single employee, paid full wages, and took care of all the families of the staff who were wiped out in the Tsunami. Needless to say, all Jetwing staff are extremely conscious of their duty to make every Jetwing Resort customer feel great and excel in customer service. Harvard University and other MBA schools should have Mr. Herbert Cooray and Jetwing as a case study in their management programs.
Paul BhadhaPaul Bhadha
00
I recently had the pleasure of staying at Jetwing Lighthouse with my family, and I can confidently say that it was one of the best hotel experiences I've had. The hotel's location is simply breathtaking, with stunning views of the Indian Ocean and a beautiful beach right at its doorstep. The moment we stepped out of our room, we were greeted by the sight of the turquoise waters stretching out as far as the eye could see, along with the sound of waves crashing against the rocky headland. But the view is not just limited to the ocean. The hotel is also surrounded by lush greenery and tropical gardens, meticulously maintained to provide a peaceful retreat from the hustle and bustle of everyday life. The gardens are a great place to relax and unwind, and they provide a beautiful backdrop for taking photos. The rooms at Jetwing Lighthouse were spacious, comfortable, and well-appointed, with all the amenities that we needed for a comfortable stay. The staff were friendly, welcoming, and always ready to help with any request. However, while the hotel's location and facilities were certainly impressive, the food was a bit of a letdown. While there were plenty of options available, the quality of the food was average compared to other hotels in the Jetwing chain.
uthum pererauthum perera
00
I Booked Jetwing LightHouse on last Saturday. I can't believe how they got 5 star for this Hotel being having very poor quality of service . As per my experience had recent stay I can't even recommend a single star to this hotel. There have 02 swim Pools for adults. I used one of pool in the evening. After using pools I had to take shower more than 03 times to remove aching pain. And foods also not worth for the money. It's feel I spend a day in Jetwing Lighthouse with a diet plan. There were more than 50 occupancies & they also serve only Set Menu meal plan though having reasonable number to offer buffet. They took long time to serve meal. I went to dinner around 7.15pm & got the set menu card around 7.30pm. Received Appetizers around 8.30pm. They were long serving time gap to each my orders. And also portion of the meals was too small. After informing that they serve another small portion and take more than 15mins for them also. Then I received the Dessert & it’s absolutely small for one bite too. This is the most worstest experience I had on my spends. This was waste of my money & extremely disappointed.
Lakshan FernandoLakshan Fernando
40
Incredible experience! We visited there during the month of June 2022 and it was a long weekend. Hotel was fully occupied despite the fuel shortage at the time. Regardless, the staff provided an incredible service and were super attentive to all customer needs. From the General Manager who greeted us while having the welcome drinks to all staff members were great at hospitality. Upon arrival, we were taken on a detailed hotel tour by one of the employees (sadly I cannot recall his name) and really added value to the trip, by making it more meaningful. We picked 2 rooms in the Spa Wing and the Geoffrey Bawa Architecture really created a whole new experience. Rooms had an incredible sea view and carefully crafted interior. There was a complimentary tropical fruit basket as well. There are 2 separate pools and a gym amongst numerous other facilities available at the property. In addition, the iconic stairway was so unique and mesmerizing to see. We had all 3 meals at the main restaurant and they had a good variety of food. All in all the entire experience was amazing! Highly recommend.
M JayM Jay
00
We loved this hotel and the whole experience. This was, by far, the most beautiful room we have ever stayed in. The view of the coastline was truly breathtaking! The pools, buffet and bars were perfection as well! The staff did everything they could to make our stay one we will never forget! Sunset at the second pool was a very special experience! We took photos to enlarge to put on our walls at home. The beach itself was full of animals life! Hermit crabs were walking all over and we saw beautiful birds and crabs as well! We took a dip in the ocean, just to say we have been in the Indian Ocean. We will never forget our stay at this luxurious hotel. We highly recommend this place! Sri Lanka is forever in our hearts!
Brenda DoddBrenda Dodd
30
Nearby Attractions Of Jetwing Lighthouse
Sea Turtle Hatchery Centre, Mahamodara

Sea Turtle Hatchery Centre, Mahamodara
4.4
(950)Click for details
Nearby Restaurants Of Jetwing Lighthouse
Light House Bay Restaurant
LaYoo Seafood Chinese Restaurant
Seafood Chinese Restaurant

Light House Bay Restaurant
4.7
(35)Click for details

LaYoo Seafood Chinese Restaurant
5.0
(2)Click for details

Seafood Chinese Restaurant
5.0
(1)Click for details

Basic Info
Address
Dadella, Galle 80000, Sri Lanka
Map
Phone
+94 912 223 744
Call
Website
jetwinghotels.com
Visit
Reviews
Overview
4.5
(1.4K reviews)
Ratings & Description
attractions: Sea Turtle Hatchery Centre, Mahamodara, restaurants: Light House Bay Restaurant, LaYoo Seafood Chinese Restaurant, Seafood Chinese Restaurant

- Please manually select your location for better experience