South Bank Marina — Attraction in Providenciales

Wow, what an awful experience! We called before going in, the office told us 1.05$ Per foot. We went with a 40 sailing vessel. They are so not organized for sailing boats. The docks are to close to each other so we were shoulder to shoulder with another both. Was ok, we stayed 2 days and left for one week, telling them we would come back. When we came back, we were welcomed without any comment. We stayed 5 days, chatting with the dock master every day. The surprise was when we went to the office to pay. The charged us 2$ per foot, telling us the price chance during the week we were away !!!!! But no one judge appropriate to advise us !!!! What a scam ! It is almost funny to watch all the staff running away from us when we started arguing! Also, they charge us 4 times the amount of water we took . So guys …. If you absolutely have to go there, don’t trust anyone!!!! Confirm price and take a reading of the water meter and diesel with the dock master !!!! Also, forget about assistance when you are docking or leaving. If you buy a 30$ fishing license, they asking 35$ telling you that there is a mistake in the government web site 😖. Really ! Happy to leave Turks and Caicos even if it’s a beautiful island…. ...

BE CAREFUL - their electrical system is completely flawed, and it will eat your zincs and destroy your shaft!

We stayed there for a few weeks. Our power post was missing a wall, which was fixed with duct tape that started to peel off (see photo). We lost power every time it rained, and the marina staff just acknowledged it, but did nothing to fix it. Later we found out that our zincs were completely gone after staying in that marina, and a new shaft started to corrode.

Their water meter is "funny", their meter counted 100 gallons even though our tank is only 65 and we filled it once.

The fuel seems to be of high quality; lots of throughput because police boats refuel here.

The place is also overrun by stray dogs, and they bit someone during our stay.

They don't have cleats, so you have to tie up to the pilings. Many pilings are broken (see my photo).

In addition, they will charge you 4% fee if you pay by credit card, and they don't...

I'm captain Ron owner of vessel "Looking Younger" and I brought my vessel at south bank marina service and other work and. I must say Regi and team has been amazing the entire time and got the work done. A huge thank you to Mr Edwin for always taking my issues serious and getting them resolved in a real fast manner to meet deadlines. I want to say a huge thank you to the office admins and mis Porsche and Mr. Adam for being very understanding and helpful to all my request. The dock master blacks is amazing aswel and with this being said im definitely looking forward to a long term relationship with this marina and staff and as my new company grow they all will be apart of that growth. Thank you all. You guys are an...