teamLab Phenomena — Attraction in Abu Dhabi

The TeamLab exhibition delivers an exceptional visual and artistic experience, but several major logistical shortcomings greatly detract from its overall impact.

Limited parking availability: While parking does exist, it fills up completely within the first two hours of the event opening. After that, visitors are left without assistance, forced to search nearby areas without any clear direction. For an event of this size, proper parking management or overflow alternatives should be in place.

Long wait times: Some installations require upwards of an hour just to access. A timed-entry or pre-booking system would significantly improve the experience, benefiting both visitors and staff by preventing unnecessary congestion and frustration.

Lack of crowd behavior enforcement: There were instances of children behaving disruptively — running, shouting, damaging exhibits, and disturbing other guests. In one room simulating “soap bubbles,” despite clear instructions to interact gently, a child was seen destroying the installations and throwing pieces at others, with no intervention from parents or staff. This seriously impacted the atmosphere.

Insect issues in the wet zone: In the water-based section, I was bitten multiple times by bugs, which resulted in significant swelling and itching. Upon reporting this, staff acknowledged it was a known and recurring issue. If so, it is imperative that guests are warned in advance so they can prepare accordingly.

Unsanitary wet zones: Visitors are asked to remove their shoes before entering the wet areas and walk barefoot through shared water features. There is no proper washing station provided afterward to clean your feet. From a hygiene standpoint, this is highly concerning — communal wet environments without sanitation protocols can easily facilitate the spread of fungal infections (such as athlete’s foot), bacterial contamination (e.g., Staphylococcus, E. coli), and even parasitic infections, particularly if there are open cuts or irritated skin. Adequate sanitation and post-activity cleaning facilities are essential in such settings to ensure guest health and safety

In summary, while the artistic elements are undeniably impressive, the event’s operational weaknesses — particularly in terms of parking, crowd control, behavior management, and health-related communication — must be addressed immediately to create a truly...

The place is absolute magic. I am no fan of digital art and installations but this place is a pure joy and wonder. I don’t believe there is anyone who could be left unmoved by the talent, the beauty; the imagination and the love the creators have poured into this space. From now on if anyone asks me which place should they visit while in UAE this will be the top of the list. The staff and security working at the place are also wonderful. I have visited with my mother and in the room with a net floor she was too dizzy to walk through the room so she sat on the floor at the wall. After 5 minutes one of the staff, a wonderful lady, came to her and offered a hand to lead her into the centre of the room, so we walked her together and my mum felt more sure of step with two people holding her. I am very grateful♥️ However there are a couple of things regarding the organisation that could be improved. First of all it would be great if the parents who come with children could exercise a better control over them. In most of the rooms it is explicitly explained by the staff before entering that running and jumping is not allowed. I can imagine that the expositions are very exciting for kids especially but ignoring the instructions can not only spoil the experience for everyone else but also be dangerous for kids themselves. I think the staff would be right to remind the parents to do a closer supervision on their children. And some adults need to be reminded of a proper behaviour too. The other thing is this - Before entering the wet area you are asked to remove the shoes. Now I am not too squeamish about the fact that hundreds of people with unknown hygiene habits and possible diseases are walking barefoot in the same enclosed place - this is risky but I guess chloride should be effective. But! The queues to every room are long and the floors between the rooms are FREEZING COLD. Even walking long corridors will get you sick but standing waiting in line for 40-60minutes can be absolutely detrimental to everyone’s health. ESPECIALLY KIDS AND WOMEN. I absolutely implore the museum management to think about this and come up with some arrangement. Either allow people to take flip flops with them or cover the floors with some...

Honestly quite a bit disappointed! Even though we had tickets, we had to wait about 20 mins in the entry queue just to enter!

Very very unnecessarily dark entryways and pathways. Overall judt a very dark space mostly and its seriously could hv hd better lighting to emhance the experience.

Nowhere in the website did it indicate how dangerous it can be for children and elderly....the uneven floors, and steep climbs in some areas is something to b very mindful and wary abt. Ajd specially with kids sliding on these steep areas is not being controlled by the guides.

To enter the biocosm room was in a VERY DARK & Narrow alley!! There was no guide who informed us it will be a long wait inside this alley....it was atleast 30mins maybe more....children started crying...adults started panicking and feeling suffocated and claustrophobic in such a small space that wasnt even VENTILATED well! It was so hot with none to barely any air flowing in that long narrow dark path that took forever. Ppl cudnt even turn back and back out.

There is no reason to make people remove their shoes for the levitating moon/circle room! What a waste of time.

The cloud room had a long wait of about one hour. We cudnt even go.

The place is freestyle as in u enter rooms without following any sequence....which is ok but there shud be an indication whr to turn or go next or a small guide booklet or map like in aya universe to keep track of whr to go next or wht has been missed.

Very small reception area with one cashier at the lamp tea experience.

The wet areas were poorly located.... we missed most of the rooms as we had to walk barefoot in so many wet staircases and cold floors.

Lack of enough guides...lack of guidance. No information on what to expect in each room. all they do is just hold a warning placard and read out abt not touching or running.

No provisions for those who r eldery and cannot walk much....there r too many staricases to use. These cud hv been better if thr were ramps.

The artwork is stunning but would be better if the above points r taken care of for a seamless and...