Letter of Thanks and Appreciation:
I have been a loyal customer of Baskin Robbins since 1998. Over the past 25 years, I have visited many of your branches both within the UAE and abroad. During this time, I have interacted with numerous service providers at your stores, but I must honestly say that I have never encountered anyone like the service provider at your branch on 19a Street, Abu Bakr Al Siddiq - Abu Hail - Dubai.
At this branch, I experienced the best and most professional service. We were greeted with a warm welcome and a smile, and he assisted us in selecting flavors and informed us about the available offers. He was extremely friendly and patient with my young daughter, who was indecisive about choosing her ice cream. He joked and laughed with us in a polite and courteous manner, making us feel comfortable.
Therefore, I am writing this letter to express my sincere thanks and appreciation to this employee and hope he serves as an exemplary role model for all employees in the company.
Thank you, Rehan Haque 🥰. The service provider's employee number is 17675...
Read moreTook a bucket, the person put less of Pralines and cream, and a lot more of cotton candy. The bucket was of AED 95. The ratio was not half half. I told him to wait to let me decide the third flavor but he put pralines and cream and started putting cotton candy. In another 5-10 seconds I decide to have only two flavours in the bucket. So I told him to add pralines and cream but he didn't listen and filled the bucket with...
Read moreCashier in this store in union coop building is very rude. He is acting as if he is paying my ice cream bills. Never saw such a bed staff in BR. Dated 01-Aug-2023, 7:45 pm. No words to describe this staff cause he...
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