It's been several years since I have been to butterfly world and I was looking forward to going again. Firstly we went through the butterflies which was fine and saw several different butterflies. This then leads to the reptile section 😢. I am sorry to say this but this place shouldn't have reptiles if they can't be cared for properly. Simple basic needs are not met , the water bowls were green with algae . If these are cleaned every day and fresh water supply is given this should never happen. How is that acceptable? The vivariums all have red heat spot bulbs , they shouldn't have these , the bearded dragon , leopard geckos should have a basking spot lamp at one end and then a UV strip bulb. The red bulbs are old fashioned , they can affect the reptile's sleeping pattern , eating pattern , behaviour and overall health and causes them stress. The snakes should have a ceramic heater again not a red bulb. Are the bulbs changed yearly ? I doubt it. The first snake I understand is an older snake but its spine is sticking out. It's too thin and if he is genuinely eating weekly then potentially there is something wrong with him. The snakes need more in their vivariums to explore. The bearded dragon made me so sad , he is clearly not well , he looks dull and dark in colour , his eyes should be bright and he should be alert .His skin looked loose / saggy and wrinkled which can be an indication of dehydration. He needs more logs and things to climb on . Basic husbandry is not hard. I wanted to take him home and get him to a vet . Apparently they have taken this beardie on from someone who wasn't caring for him but to be honest he still isn't getting the best care. Leopard geckos , where is their moist hide ?? This is basic care . They need this to be able to shed their skin properly. They need hides to hide away in. I got asked if I wanted to go to the reptile talk and straight away I said no as if I went along I would have said what I thought about the reptiles which actually I did to a member of staff . I wish I had actually seen who was in charge to voice my concerns. I mentioned about the temperature monitoring / thermostats and apparently they are on the back of the vivs. I did see some temperature probes. Basic husbandry NEEDS be followed and enrichment is also a must . This really isn't acceptable and it made me very sad and angry and still does now . I couldn't stop going on about it to my family even after we left. I feel that it would be better all round if this place did not have any reptiles. The zebra finches looked OK and apparently some of the koi are under veterinary treatment . The water fountains from what I remember used to be fab , now they are basically just some pond pumps running and again these are full of algae. The only reason I would ever go there again would be to check on the reptile situation but sadly I feel this isn't going to change .