Monkey Mates
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Good, but not great. Has a lot of potential to be fantastic little soft-play centre. I only ended up here today due to 3 others being fully booked around my area at 1500hrs on a Saturday. Mostly friendly staff, not that they were rude; however, a little moody, low energy a bit short with responses, you get the drift I’m sure….. There was a young, tall, white slender man with (if I remember correctly) blond hair behind the cafeteria counter. He was incredibly pleasant. More so than anyone else I encountered. Kudos to you! For a kids softplay you’d expect a little bit more upbeat and bubbly staff. Applies especially when referring to their fed-up sounding, tannoy announcements; for example: - “Don’t climb up the slide children” (for the 20th time) - “(Insert kid name), party go to party room (insert room number) your food is ready” - “girl in pink’s parents, stop her climbing up the slide, she isn’t responding to our announcements” Baby / toddler area looks and feels like an after thought! Very small, maybe 2.5m by 4m long. Also had mostly dead (battery) toys. Most of which had stickers that I believe were once there, now are no longer. I’d also say about 70% of said baby/ toddler toys have a black / dark brown gunk over them where they’ve not been cleaned seemingly in a long time. This is more apparent in smaller and thinner gaps on those toys. Floors around the entire play centre (outside the play pen) were INCREDIBLY STICKY, food scraps all over the place, which for sure adds an extra element of excitement in each step you take (what will my feet feel next? It could be: Soft, hard, squishy, wet, soggy, sticky, crunchy? Who knows. It a roulette wheel for sensory inputs with regard to your feet. I had to stop my near 2 year old picking up food seemingly the entire time. Gift shop didn’t seem open while I was there but looked well stocked with some cool little kids toys. Also unsure on price point so I can’t comment on that front. On a side note, it was very very warm inside the play centre today (raining outside); I was sweating bullets when we left, I know this is a personal preference thing but I’d prefer AC to be running in a play centre like that. With all the above said, it does have a lot of potential but a bit of work is for sure needed to get to that point, unfortunately. Price point was pretty good. £7.95 I think for 1 adult and 1 23 month old boy. That I think is fair. On the whole, not too bad, but some work is needed to get it up to a good standard. I would return in future but it isn’t my first choice of soft play centres around the area. My son enjoyed himself. But wasn’t a fan of the food. Thanks for reading, hope this helps any potentially new customers
Charles NelhamsCharles Nelhams
30
AVOID. I’m not one for leaving bad reviews but unfortunately this place warrants one. I’m not sure when it was last deep cleaned - after being there for ten minutes by boy’s socks were filthy (first put on when we got into the soft play). Everywhere you go it just feels sticky. I’m not a clean freak by any means but where kids are concerned you would hope for a certain standard of cleanliness to be maintained..! Besides the dirtiness, it is in desperate need of a revamp. Everything feels quite dated, from the frame inside to the play equipment outside. The foam mats which are on the floor could do with replacing. All in all compared to the many other soft plays in the local area, this place is just a no go. Sorry!
Carly ACarly A
00
It was one of the best soft plays we have been to, and the food was delicious. Wondered the cheese and tomato and cheese and onion sandwich. There's a big area with yellow spiral slide a.d a big blue wavy slide which we enjoyed. There are playhouses on the top floor, and my daughter enjoyed them! There's a small section for small babies and young toddlers, too Would definitely recommend bringing your child here
Aisha AhmedAisha Ahmed
00
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Basic Info
Address
Old Forest Rd, Winnersh, Wokingham RG41 1HY, United Kingdom
Map
Phone
+44 118 989 2111
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Website
monkeymates.co.uk
Visit
Reviews
Overview
4.2
(245 reviews)
Ratings & Description
entertainment
family friendly
attractions: Emm Brook, restaurants: Zesty Flavours, The Dog & Duck
