Silva Lanes — Attraction in Albuquerque

We decided to take my son here for his birthday. The pricing is comparable to other bowling alleys. So it was fairly inexpensive for us as a family of five. The lane we were assigned to did have some issues however an employee was super quick to fix the problems. I will say that even though we were pleased at how quick the employee fixed the issue I would like to point out that this place needs a serious face lift! Some new paint and a good scrubbing would go along way.

I really wanted to give a better review however I was super put off by the concession stand employees. When I went to order the fries and cheese sauce the girl that took the orders was extremely short with her responses and had a fairly bad attitude. After I paid for my purchase she turned around to one of the employees that was also working the concession stand and immediately started talking about her personal problems which included a ton of foul language. For me as an adult, I was mortified because there was a young kid behind me coming up to buy an Icee. It is bad enough that I was subjected to this language but to subject a small kid was beyond unprofessional. We received our order and after our fries with cheese sauce were gone I decided to go back up to the concession stand counter and purchase some drinks. While standing at the counter waiting for my drinks the same girl who had taken my order opened up the cheese sauce machine and I was mortified that my children had eaten cheese sauce that had come out of this dirty, dirty cheese machine. The inside of it was absolutely disgusting! On top of the fact that this cheese machine was not well-maintained I again was subjected to a ton of foul language. I made it a conscious effort not to go back up to the concession stand however this was not the last time I was subjected to the foul language and unprofessional behavior.

Before leaving we wanted to use the pinball machine, which was poorly maintained. We also decided to use the Fast and Furious racing machine, which was also poorly maintained. As we were using the arcade games the same girl who had taken our order at the concession stand sat in a booth right next to us right next to the arcade stuff. She proceeded to put her phone on speaker phone and curse out whoever was on the other line. The unprofessionalism that went on at this facility was enough for us to...

Weeeeellll... 😬 I really want to like the place, but...

The clientele is horrible. Lanes blasting their own music on a Bluetooth speaker is not uncommon. It makes an already noisy environment worse. You might say that's not the alley's fault, but they don't shut them down either. And I want to go where I'm not irritated constantly or required to confront other customers.

Don't go on a hot day. Between the heat outside and the people inside, the cooler is entirety ineffective.

Most equipment is barely kept working. The screens, seats, ball returns, etc, look like they haven't been updated in decades. With many things mismatched, I'd say things are only replaced when absolutely broken and then only replace the single unit. Can't say when I last saw a CRT otherwise. I ran into one lane where the touch screen didn't respond and the machine randomly beeped at you for no reason. Another lane would randomly rerack and give you a score. Since the screen wouldn't let you do anything, you had to go to the middle desk and wait for them to fix it. Sometimes that's walk + 10 seconds, other times you'll be standing there for a while. Another pair would glitch out mid-frame, fill in another frame for everyone, and be a PITA to fix. So trips to the front desk to fix things aren't uncommon.

The racking machinery is much slower than other places I've been.

The food is ... food ... technically. The pizza was somehow a little blackened on the bottom and undercooked on the top, but was devoid of flavor either way. The "fry bread" was ... interesting. 😬 The Flaming Hot Cheetos with nacho cheese smells great ... and nauseating at the same time. The cheese sticks are so salty I didn't finish free ones. So, if you must eat, I'd stick with the fried chicken strips, a sandwich maybe, ... 🤷‍♂️. Really I'd just opt to eat...

Horrible service and they are very Prejudice against people who are not in the league. My boyfriend was told the leagues end at 9 last night and then we could have a lane to bowl note my boyfriend did let them know we were not in a league and were there to just have fun on a date. We bowled one turn and they turned off our lane because people complained that we were horrible at the game. They told us our lane would be off for a few minutes and then they would turn it back on and that people were just complaining that we were terrible bowlers too much so they wanted to wait for the others to finish. And hour later our lane was still not back on so we went up to cancel the bowling. And they gave us attitude and said they turned the lane back on and I said well we don't wanna play anymore cause we waited too long. My dad is a very respected former league bowler and my boyfriend is litterally a popular twitch gamer and affiliate yet you shut down our lane on our date night out. Oh and the drinks are way overpriced and the bartender slammed my boyfriends drink on the table and spilled half of it because she got yelled at by the other bartender and they still made us pay full price for that drink. Don't go here. They did not get a tip from us yet we usually tip at least 30% but they didn't deserve the tip!They dont even deserve to be open...