Antiques USA — Attraction in Arundel

I inadvertently left a review on this store instead of Arundel Antique Village Group Shop across the street. I received the nicest call inquiring about my experience and apologizing for the behavior I endured, even if it wasn't at their store - which he couldn't very well control, but he was so kind and understanding. In today's crazy world that phone call meant so much- it proved kindness and respect and humanity still exist. He genuinely felt bad anyone would experience such behavior. You can see my review and what happened on their google site. Anyway, he explained his own stores very reasonable and human policy regarding accidents. I can guarantee we will be in to visit Antiques USA this fall when we return to the area. THANK YOU Tony for proving their are still gentlemen in today's world. I highly recommend a visit here, where you know you'll be...

My wife and I found a paperweight in one of the locked cases in the front of the store. The price on the piece was $7.00. We allowed the clerk that opened the case to take the piece to the front to allow us time to shop. After my wife and I had completed our shopping I went to the counter to check out. I noticed the price has been changed to $17.00. You could clearly see the original $7.00 price under the newly inked $17.00. Upon challenging the clerk we had initially given the piece to she claimed she had not changed the price. I could not believe she lied so effortlessly! I give this place a thumbs down for dishonesty. They get no stars, but should instead be given bars for...

Our experience here wasn't the best. Things (expensive) would disappear from our case that were not sold (not accounted for on the sales list) - only to reappear when we inquired. Our collectibles were in a locked glass case; one of our expensive items was broken, "they had no idea how", and Antiques USA would give us no reciprocation for it, although the sales people were aware the item was delicate. We heard stories that "someone" would attempt to sell in-store collectibles on EBay and other places for higher money, then reciprocate the owner the original price. It's a huge store with a lot of great collectibles but we don't trust it - won't sell there...