Atlanta Metropolitan State College — Attraction in Atlanta

For starters, my advisor is the worst advisor in advisor history. She NEVER responds to emails. I’ve purposely emailed her weeks (and other times MONTHS) in advance to schedule an appointment for advisement before registration starts, and still never get a response. I’ve had to contact the dean of the business department to get him to remove my advising hold just so that I can register for classes. Another semester, I had to get the registrars office to lift my hold so that I could register for classes.... how are you a student advisor if you’re literally never available? An advisor is a pertinent position to have, one shouldn’t have it if they don’t care to be of any help! Second, I am transferring to Kennesaw state SOLELY because of this current semester we’re in. From the time school started up until last week, I’ve been constantly stressed about something I shouldn’t have to worry about (financial aid, classes being cancelled, etc). What completely did it for me, is when I realized something wasn’t right with my online class because there wasn’t any work posted nor was there an instructor listed in the “class list”. The next morning I went up to the registrar office (getting somebody on the phone is impossible), come to find out my class had been cancelled and this was news to registrar office as well!! Apparently the department of science didn’t notify them to let them know the class was cancelled. Had I not brought the issue with my online class to their attention, we never would’ve realized my class was CANCELLED and my financial aid would’ve been affected because I’m a half time student and that class that they cancelled made me have 6 credit hours. If I would’ve had received my refund check prior to realizing this issue, I would’ve been in an extremely bad situation. They register me for the class I needed so everything worked out with that situation but still..... But that’s why I’m transferring. I don’t have time to play with this school and their lack of professionalism. Cancelling classes without letting ME (the person paying to attend the school) know is where we draw the line. I could go on and on about mannnnnnny other horror stories regarding this school but I’m sure my point has already been proven. Don’t....

I was on the road to overcoming as a disabled epileptic woman, during my academic return I lost 3 family members simultaneously back in the beginning of the semester. I talked to an academic advisor that advised me I still had time to drop the courses and be ok. Well that wasn’t the case I’d done an appeal for financial aid, and didn’t know that dropping courses was a violation even though I’d fail had I stayed in due to the stress of the deaths and issues that came with them. The financial aid office I think her name is Lisa or Linda was not friendly and didn’t care, even though the government is willing to give me financial aid the school wants to hold me back with an attitude. I went to the school to show them that financial aid is only asking for a verification letter to be signed by me and the financial aid office, and explained to them multiple times that I was advised by a school counselor to drop the classes. The representative I spoke with in person was even more rude and just shrugged her shoulders, they don’t even care that I didn’t make the decision on my own or just dropped the classes without validation I lost immediate family members that weren’t ill, two had kids we had to deal with a lot. I thought speaking to the academic advisor was protocol for this situation but apparently not, but at least he showed compassion and was courteous . Thank you Lord for change because the people in the financial aid office at this school aren’t built for the job. You don’t have to be nasty, dry, inconsiderate, and disrespectful to aid students you should be the total opposite...

This school is absolutely the worst as far as the Financial Aid department and Business department. I can not believe how unorganized a University can be. It takes 3 to 4 months for them to figure out where your money is located, and when you speak to the Business department there is always a lady who is uninterested in doing her job. My entire school semester came and went, and they are STILL processing my payments and refunds. School is OVER. What is the problem? They quickly try to get you off of the phone before you ask another question, as if they are in a hurry to answer the next caller. Which we (the callers) know that is not true, I have been on hold for OVER A HOUR on multiple occasions after being told there is only one caller ahead of me. They obviously need to get rid of the entire (In Office) staff and find professional people who actually know how to do their job, and don't mind doing their job. I am completely over the top aggravated and annoyed with the way they handle Student Affairs and Business. I will NOT be returning, and I advise others who are determined to have all business handled professionally to do the same. I should have listened to the poor reviews before I enrolled, They aren't made up reviews of students being bitter, this school is actually disappointing,...