We walked in in an elderly general and took our $20 and told us if we wanted to go in on either side we could. If we went to the left, we could join the bottle feeding of the fawns. (There is only one fawn.) he also said there were buckets of apples that you can feed the deer. When we went up to the fawn area, there were a lot of people waiting to see the baby. We decided to go ahead and walk around because our main interest was to see the adult bucks. Everything is very dark and very rundown. We saw four bucks and one doe. On our way back out, the group of people were heading our way. Several gentlemen stopped and offered us apple slices for the deer. The lady that showed up with the bottle for the fawn was at the end of the group. As we passed her, she begin yelling at us how we were messing up the tour. She insisted we were told we had to stay together with the group or it disrupted the deer. We told her when we paid our money for the entry fee that the gentleman never said anything like this. In fact, again, he was very clear that it was a self guided tour. She continued to verbally berate us in front of this crowd of people with their young children. We told her at least three times that we were unaware of this, and there was no way we would know. She continued yelling at us until we walked away. We obviously were upset and decided to leave. On the way out, we explain to the old man what happened and asked for a money back. It was obvious he has heard the same complaint many times because he had literally no reaction and asked us what we wanted us to do. We left an utter disgust. There’s absolutely no reason to treat pain customers like this. We were there maybe 10 minutes. I highly recommend you do not visit this local establishment. There are many many other activities that are family friendly, and respectful to tourists. Since this is only a Facebook review, I’m sure it...
Read moreVery fun activity to do with the family. We had a great time up until the gift shop. I have a 3 year old son with autism and he was getting upset having to hand his souvenir over to the cashier (like any other child would). An older lady that worked there who was next to the cashier yelled at my son in a very rude, inappropriate manner resulting in my son being terrified and cried even harder ultimately making it more difficult for my husband and I to console him. We originally planned to stay for the bottle feeding, but between my son having a meltdown and the lady escalating it even further by telling us he needs to go take a nap we just decided to leave. I don’t want to leave a bad rating because everything else was amazing, and the other workers were so friendly. However, if someone is working a customer service job where they’re around children often, they need to be able to be professional. I just want to also make clear, my son was not around any of the animals or other customers during the time of his original upset. He was very calm, respectful, and quiet around the deer. So there was truly no excuse to treat him that way. If she would have left it to us, his parents, we would have calmly explained what was going on and he would have been fine within 30 seconds, but with the yelling and mean comments it turned into a 20 minute episode of fear, hurt feelings, and it was a very disappointing experience for all 3 of us. We won’t be...
Read moreStop at your own risk, they try to scam you with an admission fee afterwards. The couple behind the counter was nice enough when we first got there, we were talking about deer and other things. We wanted to feed the deer but the lady told us that they already fed them a little while ago but we could wait for the next feeding in about 4hrs, we said we weren't going to be around then. Realizing we didn't want to just see the deer, she told us to check out the museum before we left and we said we'll do that. We went into the museum room and when we came back out the lady was gone and the old man started barking at us that we didn't pay the admission fee for the deer viewing and museum. We were taken back by the sudden change in attitude. When I confronted him asking why he didn't tell us when we were talking, his response was we should have...
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