This is by far the greatest Jewish Heritage Museum I've ever visited! I like how they don't focus on the bad stuff, although it is addressed because it needs to be. The staff was very nice and friendly and accommodating to me and my service dog. They explained how the order of the exhibits went and it was all very interesting. You start with the history of Judaism and the artifacts are amazing. There are TVs playing throughout the exhibits with history videos and people's personal memories and there are plaques on the walls and at each exhibit explaining everything. Then you move on to the more recent history and current events and I appreciate the history of all the donated artifacts. I am not from Cleveland but they do an outstanding job of honoring the area Jewry. I thought that was great. The Holocaust part of the exhibits was not as overwhelming as most other places and I respect that quite a bit. It's something that needs to be forever remembered but many places only focus mainly on that and there is more to being a Jew than that! I spent several hours there and although I am a bit of a historian I learned quite a bit so I loved that! I can't say enough great things about this place. The parking is free, the admission rates are very reasonable, everyone is so nice and friendly, and the gift shop had a lot of great things ranging in price. I would give this museum 10 stars if I could and I hope to visit again sometime!