Elliott Gardens — Attraction in Berkley

I went here looking for a vine to attract hummingbirds..the man said trumpet vines and all he told me was they can be invasive and nothing else. I went home and looked up care for the plant only to find out they can be toxic to dogs and can be to humans or can cause rashes. I have 5 dogs so i went back less than 48 hrs later and asked if he would exchange or return them. The plants were in pot with their sticker, i had not planted them. His response was.."no because i dont know where the plants been or what was done to them and all are toxic". Not nicely, either. ​this was the same guy who talked to me less than 48 hours before, and he didn't remember me. So because of his attitude and not being helpful at all and having a business that should help the customer and not be a jerk, im leaving this review. The plants i bought were left in front of their building on the ground. I dont recommend this place what so ever. I would think that if they are going to recommend a plant like that, knowing the person doesn't know anything about the plant and is asking for help , he might tell customer a little about what he is recommending. I'm pretty sure this guy was manager or in management. If i could give a -10 review, i would, just on how the guy handled on this issue. I spent $45 on 2 plants i couldn't use or exchange. I didn't ask for refund first i asked to exchange for a different plant.. so to let other's know, trumpet vines can be toxic to dogs and cats! Nice try.....they came back just like i bought them and YOU know it... funny how all of a sudden you can remember me now that i left a review on you but you didnt rememeber me talking to you about these plants about 36 hours before...this is how you acted to me when i nicely asked for an exchange and I hope people see how this for what it is. Im sure there are nice people there your just not...

EDIT: I made the trip. Absolutely loved it. Killer prices on plants. I love that they don’t have an overload of brand selections for soil. They sell exclusively Pro-Mix I think. I have major respect for making sure they only sell soil that they would use. And from what they told me, that’s what they use for every plant in there.

I’m honestly pumped to go back.

EDIT END

I’ll edit this later, because I haven’t been there yet. I didnt know it was there, and just passed drove by it today.

I was checking reviews and info on it to see if they’d have anything I need. Had to leave a 5 star review just cuz I love a good local business that isn’t scared to tell people to go kick rocks if they cry about their experience and leave a 1 star review (unless its truly justified, but seems more like overreactions and groundless claims to me)

Keep doin you @Elliot Gardens. I don’t “need” anything at the moment, but I’m making a special trip hopefully later today or this weekend just to go check it out and see what kinda goodies they got. I’ll update this with more useful info later, but for now, I hope the staff never loses the mind frame of “play dumb games, win...

Had a large, furry dog tied up outside the business in 96 degree weather named Sonny. Dog was only left with a disgusting water bowl which was filled with insects. Cleaned the water bowl out myself. Regardless of the quality of their plants, leaving a dog like that in that heat is animal abuse. Beware.

*in response to the owner, I was outside way longer than 5 minutes (I was with him for 30 minutes or so, and he was tied up before and after I left). You also neglected to mention the state of the water bowl, filled with dead insects and covered with dirt. That definitely isn't sanitary! Own up to your mistakes and take accountability instead of attacking customers who leave...