Birmingham Public Library West End Branch — Attraction in Birmingham

SILENT LIBRARY 🤫This town gets weirder everyday. I can't make this up. I recently moved here and I am a npc3 seller so I googled libraries and stopped here. I fought myself because I saw the outside of the library and knew not to go in but I had a deadline so I went in anyway to print out a label. I kept asking the guy at the counter for help and I noticed the lady behind the desk as well kept looking up at me but she never said anything. So I kept asking the guy how to make the label a 5x7.Eventually the guy started saying just press print. Just press print so I assumed I had the right size selected. He told me to go get it out the printer and I got it out. The printer. And no it was not the right size. It was a letter size so I said I asked you that. The lady behind the desk was like you should have known he was deaf. And I said no. Who would assume that? So then she started saying well. It's your fault. You should have known he was deaf in a nasty tone. Not only that to add to it, she said he can only read lips. I cannot make this up. I assume that someone deaf will have a job at Walmart as a greeter. It's not silent library. And if he can't help people, why is he working there? It's oxymoronic that's all I was saying. Then she go on yelling. He got to eat too. He got to eat too. I'm quite sure anything that has breath has to eat but it is not my fault that I did not know that he was deaf. I really feel like something should be done about that and maybe they can find him a better job placement and I feel like she sat there the whole time with the evil look on her face instead of getting up helping. She waited until there was some type of confusing to jump in and get really nasty with me instead of just knowing from the start that I am new. I know that she know that she never seen me there before, so why would I assume that he's deaf people do not go into businesses. Assuming that someone is deaf and not only that, he has to look into your mouth to read your lips to be able to help you. So from that I guess I'll just assume she was blind as well because she did not know that I was new there. Maybe they should put labels on people a necklace or a sign in...

This is supposed to be a community public facility. The tax papers are wasting money for three cackling hens to discuss totally inappropriate conversations. They were loud and rude considering it was a library. Nothing works the system is down, no wifi for weeks. No, credit card payments and expect one to pull out cash while homeless people are loitering inside and out. One of them after cackling like a hen decided to take a nap all at the expense...

Ms. Denise at the WE library is very helpful and very sweet. She will go the extra mile to make sure you have accomplished the task you came in there for. The other staff is...