I am very disappointed with the customer service and management of this store. First of all the lack of interest to address customer's is insane. Instead of fooling around and complaining about what you are suppose to be doing why don't you help keep the lines a flow. Secondly, when my order says "ready for pick up" yet i still wait 30 minutes for my order and it's not even accurate. Third when picking up my order the customer service rep claims i had a balance due and called online support, she didn't want to wait for the support to clear up any concerns and asked if I wanted to pick up another day instead? The ignorant part of all of this is the fact that ORDERS CANNOT BE PLACED ONLINE WITHOUT PAYMENT! So please help me understand why a balance would be due? Then, a manager comes over and basically couldn't help either, go figure yet you are a manger!? Oh but Bloomfield Home Depot reps are not the only ignorant ones, online support is just as horrible, they ship incorrect items and then expect you to wait another 6-7 days for the correct items. Do any of these customer service reps/ managers realize that time is money!? Who is going to pay my contractor extra money to come back in 7 days? I am sure I am not the only person who has had these issues, however I have spent quite a pretty penny in Home Depot in the last 4 weeks and this is insane. Oh and one more thing I ordered an appliance and if it was not for me to call and clarify something I would have never known the item was on back order and wont receive it until 4 WEEKS later. INSANE, ABSOLUTELY UNPROFESSIONAL AND INSANE. Thank God Best buy was able to get it to me in 3 days. Moral of story my home is almost complete, I will be shopping elsewhere for any future products.