Camden Apothecary — Attraction in Camden

Seeds in their product, and overpriced!!! Do not purchase from this place. I found seeds in two separate products, a month apart from each other, and the manager only offered a $10 credit with a too-bad-so-sad attitude.

On the second occasion I found seeds, I called the store and explained my frustration that this was the second time I had found seeds in my purchase. The employee was incredibly gracious, and offered to credit me for the full amount of my purchase. But, when I went into the store the next time, I was told that the credit had not been applied to my account, because the manager wanted to speak with me first.

He wasn't in at the time that I was there, and they told me I would have to wait a few hours for him to come in to speak about this. Frustrated, I walked out of the store empty-handed because I wasn't about to waste more money on this place without the credit. Before I left, I asked the employee behind the desk if the manager could give me a call. To which they said he would; and yet, never did. So, I called them. Again.

The manager was under the impression that I had purchased the same product twice, and was trying to get another discount despite being aware of the flaws in the product. Under this impression, he was curious as to why I would purchase a product that I knew was tainted, clearly implying that he felt this was some sort of scheme. I explained that he was mistaken, and directed him to two emails that I had sent at the company's request, with photos of the two strains. After we cleared that up, I asked that even if that were the case, why would he continue selling tainted product, at the same price, a month after the issue was first reported. He responded by trying to inform me in a patronizing tone that seeds were not dangerous to consume, and that while it's not ideal, he can't return the product to the grower. He continued by saying that he's trying to move it from the shelves as quickly as possible; which is to say, sell it. His only consolation to me, was that he promised he wouldn't be sourcing flower from that company anymore. Frankly, their transparency around the quality of their products concerns me.

I don't know of any other industry where someone can sell a tainted consumable product, not fix the issue, and then a month later when the same issue arises, justify not giving a refund by accusing the customer of knowingly purchasing a sub-par product. After pointing out the two emails, and sorting out the confusion, he only acknowledged that he was mistaken but did not apologize, and then proceeded to say he could only offer me a $10 credit, and not the full-refund the employee had offered.

I wasn't going to argue with him for the full-refund, he clearly didn't care if I ever came back; and so I won't. I'm someone who likes frequenting businesses that I support, and believe in. I was happy to be a patron of this establishment for the better part of a year, but after this, I will be taking my business elsewhere. If you care at all about what you put in your body, and want to do business with a company that treats it's customers's concerns with dignity and respect, then don't go here.

I will say, though, the floor staff is super friendly and I've enjoyed every interaction I've had with them. They are kind, good-natured, and funny, and I will genuinely miss our banter when I stop in. But, despite the fun employees, the juice simply isn't worth the squeeze with this place. If you want good prices, and better product, go to Organic Farms. It's right down the road, and I had a much more positive experience all around (price, quality,...

Camden Apothecary stands out in a league of its own. You enter through Bell Pharmacy and are greeted by a pleasant security guard who leads you to a friendly receptionist. Stepping inside feels like entering a different era, with a perfect vintage ambiance. They offer a rewards program, and I signed up because I love a good discount! The staff was exceptionally friendly, knowledgeable, and helpful. What sets this place apart is its diverse pricing that caters to every budget. Which is rare when it comes to dispensaries. I am completely sold on this place, and it has definitely earned its place as my new go-to dispensary. I even tipped extra because I was so impressed. Also, you have to check out the upstairs out. They are opening a bud bar soon, and you'll actually be able to see and smell and see the product. This place is truly the future of the...

VERY expensive, disappointed bc I went in to purchase a few things & the guy putting the order together on the iPad must have made a typo & said I wanted 2 of the same thing. He never read me back my order to confirm & neither did the guy at the register. Didn’t realize I had been overcharged until I got home an hour away. Called back and the girl on the phone said she could give me store credit or pick up cash, when she went to discuss with her manager he said I was screwed & there was nothing they would do unless I brought it back- whatever…not enticed to return anyway, I’m manager of a small business as well & I would’ve at-least tried to work with the customer on a solution that didn’t involve driving back an hour. I understand I have the product but you need to understand that your employees F’d up & charge me for product I...