The Glass Shack Smoke Shop Carson City — Attraction in Carson City

I've given 40 minutes one way to the store before and it is a very nice or however tonight I had the worst service ever because the gentleman wanted to leave when the store was actually supposed to be closing. He was was trying to be a nice guy but unfortunately he made the wrong decision. Login customers out at five minutes till is never a good idea. I'm well dressed and presentable, I'm not intoxicated or a threat in any way. I can see a container of $2 glass one-hitters on the counter and explain that I simply want to buy three of them so he doesn't even have to make change. Literally I would give him exact change . I drove from Southlake which is a solid 40 minute drive and the waste of an evening after I had already spoke with him on the phone about what I needed . I offered to use a card and he said that he could not reopen it or his boss will be mad, however I highly doubt the owner would be mad at him making sales. I tried everything for 5 minutes until they officially close at 10. I really hope the owners see this and comment on it or feel free to comment back to me. Because I'm a customer for 2 years with many purchases of all kinds of products from their store, I bring a car full of friends to get everything smoking-related from the store, needless to say unless some miracle happens oh, I will no longer be spending any money at their store as long as this kid is employed with them. I believe the owner will make the right decision and let this before you go since he obviously does not want to stay on the clock until closing time or make any sales. I now have another 40 minutes in the car without anything I was excited to get. The employee offered me a miniscule discount of a few cents if I was to drive back tomorrow and he would take care of me. That's ridiculous to think I have 2 days and 4 hours of driving despair along with gas money to save a few cents literally a few cents. Boycott until this employee is no more. As simple as that and then by the hell out of the glass shop because they do have good products that's right but I don't know if I do like the shop just employee should...

I recently purchased a dry herb vaporizer from The Glass Shack, and I must say, it has been an incredibly disappointing experience. From the moment I opened the package, I could tell that this product was not up to par.

First and foremost, the build quality of the vaporizer was subpar. The materials used felt cheap and flimsy, making me question its durability. It lacked the sturdiness and reliability that I expected from a reputable glass store. It's safe to say that this vaporizer won't be lasting long.

Furthermore, the performance of the vaporizer was far from satisfactory. Despite following the instructions meticulously, the device failed to produce consistent and satisfying vapor. The device would not even turn on. It's frustrating to invest in a product that fails to deliver on its primary function.

To make matters worse, the customer service at The Glass Shack was abysmal. When I reached out to them to express my concerns and seek assistance, their response was dismissive and unhelpful. It's disheartening to see a lack of care for customer satisfaction, especially when dealing with a faulty product. Was told I had to pay full price for another product.

Considering the price I paid for this dry herb vaporizer, I expected a much higher level of quality and performance. Unfortunately, my experience with The Glass Shack has left me feeling ripped off and dissatisfied. I would strongly advise potential buyers to explore other options before considering purchasing any vaporizer from this store.

In conclusion, the dry herb vaporizer I purchased from The Glass Shack was a complete letdown. The poor build quality, underwhelming performance, and lack of customer support make it impossible for me to recommend this product or the store itself. Save your money and look elsewhere for a reliable and enjoyable...

This place has great customer service, really good deals can be found every time you go in, and they have one of the best rewards programs where all of your purchases accrue a cash discount that can be applied on future purchases. The big guy with the beard that is usually in there it is one of the nicest people I have ever dealt with in a smoke shop, and the girl that sometimes works there with multicolored hair is not only easy on the eyes but very nice as well! Great shop all around! I will definitely continue shopping here and I drive all the...