Canon U.S.A., Inc. in Norcross, United States - reviews,open hours,photo spots, things to do

United States Georgia NorcrossCanon U.S.A., Inc.

Canon U.S.A., Inc.

5625 Oakbrook Pkwy, Norcross, GA 30093

4.3(15)

Open until 12:00 AM

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Phone

(678) 728-4400

Website

usa.canon.com

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Reviews of Canon U.S.A., Inc.

4.3

(15)

1.0

Our company asked for a replacement of a faulty machine that kept jamming. The service technician came to "fix" the jamming issue several times, but the machine kept jamming. We experienced extreme inconvenience EVERY SINGLE TIME we had to print or copy anything, but this company did not resolve the issue and dragged it on for SEVEN MONTHS. Finally, they agreed to replace our machine, but they first gave us a loaner that is an older version while they try to find comparable machine. The company did not apologize or try to compensate us for our months of troubles with the previous machine. Unbelievable. Did you think that giving us an older machine for free while you try to find another machine that matched our former junk would be the way to handle our extreme dissatisfaction? A lawsuit is...