Fanning's Appliances — Attraction in Anderson

Peter Drucker's quote, "Quality in a service or product is not what you put into it. It is what the customer gets out of it," encapsulates a fundamental principle of customer-centric business philosophy. My wife and I experienced an outstanding interaction with Fanning's sales staff last Friday for a new Bosch dishwasher. The installation team of Michael and Chad just left. The entire interaction with both teams was outstanding. It is great to interact with installers who exude trust, knowledge, and significant experience. I left Michael and Chad to do the installation in my kitchen, they had a couple of questions, like where is the breaker box. A remarkably short time later, they called out "Mr. Eric" and I went to see a beautiful Bosch dishwasher in place of my lousy Samsung. When they informed me it was running, I was stunned by how quiet it was.

New range top, oven, and refrigerator will be purchased from Fanning's very soon! There is no better place to purchase appliances! Thank...

Had a great experience. I utilized the chat feature on the website to see if they had what I was looking for, she took the time to send me pictures, details and the price. When I got there, told her who I was, we looked it over, and I was there less than 10 minutes. When we returned to pick up, very helpful with loading and strapping everything down good. Easy assembly and hook-up, simple registration process. Cannot say enough good about this store, I will definitely be a...

Customer service is not dead and gone. I was super impressed with the professionalism of employees from purchase to repair. I bought a washer and dryer yesterday at a wonderful price. They were installed last night. The dryer was not operating as it should. I called Fanning's this morning. They had a tech out to my house by lunch. The problem is solved in under 24 hours and my washer and dryer still maintain their manufacturer's warranty. Very refreshing and I...