TR Trading Company — Attraction in Gardena

I was looking for a decent office chair just like every other guy during this crisis. After ordering 2 chairs online(one of them is a brand new Steelcase Leap V2) and not liking them, I decided to look for office liquidators around me as they might have different brands and models, that I could try. When I googled, TR trading came up. Went to the warehouse this morning to try out some chairs, hoping I'd find something comfortable.

Parked in the back and entered through the back of the ware house, saw a Steelcase Leap V1 and was trying to see if the comfort is similar to V2. In the mean time, Alvin greeted and asked if he could help. I asked him if they have more chairs and he showed me to a whole bunch of them.

I was surprised to see they have a whole bunch of fully loaded Steelcase Think chairs. Alvin helped me understand the features. Then he stepped away for a bit, so I can take my time to try different chairs. I took my time walking around the huge warehouse and trying different chairs.

I was almost going to get the Steelcase Think. Then, I came across a Knoll Life Chair and it was "Love at first sit" :P. The price was definitely a deal. I noticed there were three of these chairs and one of then was much lower than the other 2. I was wondering why it was cheaper and then I noticed they wrote "torn" under the price tag. Then I looked closely and saw that the mesh back was torn in some places. If not for what was written, I couldn't have noticed it. This shows that they are honest about what they are selling.

Alvin came by again and he told me about the chair settings and even threw in an optional extra lumbar support pad, which I really appreciated. He also helped load the chair into my car.

Overall, wonderful customer service by Alvin and very good inventory in the store. I'm never buying office furniture online ever again. I will definitely recommend TR trading to anyone I know looking for office furniture. Keep up the good...

We are a non-profit and came to TR Trading Co looking for some used furniture. They didn't have what we needed at the time, but the staff took note of what we were looking for and called us when they received some items that fit our description. The warehouse is really organized, clean, and all the items are great quality. The prices were so great that, not only did we get everything we needed, we were able to order some new items we hadn't planned on buying. Toni and her staff are so friendly and very knowledgeable. Toni is a fair and honest business woman who speaks her mind. We appreciated her honest and frank communication style! We look forward to doing business with TR Trading...

I spoke with the owner Toni. Her attitude was very short and condescending. She was more hung up on me giving the wrong extension number than trying to do business. She assumed that I didn't have any of the information because I was not at the location in question. She was also hung up on the picture being in black and white. I offered to send them in color and she decline. She just wanted to know why the picture was in black and white. Irrelevant! I can go on and on.... Her level of customer service was very poor and rude. I sold my furniture to...