Planet Fitness — Attraction in Denver

First I would like to tell you that this is a really nice planet fitness. It appears to be very new, everything is in good working order, and my favorite part was the locker rooms. Their showers have two compartments so that you can change clothes and shower without leaving your little compartment and you don’t have to worry about where you’re gonna put your belongings while you’re in the shower. Most of them don’t have that and you have to dress in a separate location which means running around in a bath towel. That also means that the whole time you’re in the shower and you’re trying to keep an eye on your stuff that’s right outside your shower. So my hat is off to this planet fitness for not making their patrons do that. This location also provides soap in the shower. I have never seen a planet fitness that did that. And the water was pleasantly warm. Some planet fitness try to save money by making the water cold. Luckily this is not one of them. At first when I noticed the locker rooms were right up front by the door, I thought that was a good idea because if you don’t look so great whenever you come in you can clean yourself up before you work out and nobody will really see you. But while I was in the locker room, a fellow patron kept walking back-and-forth looking at my belongings. That made me worry that my lock would get broken and my stuff would get stolen and they would be out the door quickly and no one would notice. In most planet fitness, they would have to walk through the gym to get out. Other people are correct that there is way too much equipment crammed in the way too small of a space here. A lot of the patrons were not cleaning off the equipment after use either. That part I can deal with What made me decide to leave early, was how uncomfortable I was leaving my car in the parking lot. I don’t know if it’s because I’m not from that neighborhood or because my car is a beat up piece of crap, but I had at least six cars drive slow looking at my car or actually park their car and get out to come look at my car. And there were groups of people hanging out in the parking lot. I don’t know what their intentions were, but I can’t afford to have anything happen to my car. So I left after only 15 minutes. If you were used to living in a big city and you can read the environment better than I can, then this is a really nice planet fitness. I would definitely recommend it. But I am from nowhere Alaska and I can’t read the neighborhood. So I may have been Skittish for no reason. Every other vehicle in the parking lot was nicer than mine…so I think I was just being silly. But I listen to my intuition & it was telling me it was...

The facility itself is great, and the staff is friendly; I enjoyed being able to walk there from my neighborhood.

But managing my account was a nightmare. When I moved out of the area and asked them to pause my account for one month, they said they did — but they didn't actually, and I ended up getting charged for the month. When I called them to point out this error, they refunded me — then, despite me saying a pause was no longer necessary, they paused my account for the next five months! There was no way to unpause my account online, and the gym local to my new home was unable to help — they said I had to call my "home gym", which was now thousands of miles away, who were also the only ones who could help me transfer my account to a new "home gym"! Rather than continue to make repeated phone calls and be misunderstood, I ended up...

Classes...nope. Not unless you count a 30-minute weight lifting session as a group class. Uh, yuck! I joined in December (two months ago). I've never been greeted because NO one is ever at the desk. I've never been offered a tour. I don't even know where the bathrooms are. I don't know how anything works because I've never seen any employees who may be able to help me. I bought the highest level membership for all these supposed perks, but so far, nothing. I've only figured out how to use the elliptical. As far as gyms go, there aren't many options in my neighborhood. I moved from Golden to Denver in November, and my neighborhood doesn't feel safe to walk in during the day, let alone night. Hence, the gym membership. I wish there was a gym with fun dance classes...