Overall I think this place is decent. They do nails very well, and I am usually quite happy with how they look. However, they don’t provide efficient service when it comes to everything but the nails. If they are busy and clearly have hours of sessions, and you call to come in, they’ll tell you they’re not busy to get more customers, to get more money. They’ll often wrap your nails in the tin foil to remove dip (what I usually do) and then forget about you for an hour. During the process of getting your nails done, in my case getting a dip manicure, it’s very drying. Using the alcohol and getting dust all over my fingers, makes my fingers look not very appealing. When you’re done getting your nails done, they send to to wash your hands and immediately send you to the counter to pay. No lotion to moisturize, no cuticle oil to help strengthen your fingers from all the chemicals it just suffered through. In my opinion, they do a great job on my nails, so I do go their when my other nail salon is too busy. But if you are picky about having everything done efficiently, this isn’t the...
Read moreI think her name is Tina, she sits right by the front door, she is the sweetest. I can tell this place likes to do right by their customers. I had to wait a little bit but that was expected because it was Friday near closing time and I was a walk in. I didn't complain but not only did she do an amazing job but she took a little bit off the price for my troubles when it wasnt their fault at all. I was quiet but she made the effort to talk to me and ask questions. I've been to places where the polish wouldn't quite go on there right or fuzzies accidentally were on there and they would try to cover it up rather than fix it, not Tina. She fixed it even though she was tight for time with other appointments. I really respect her for that, some places will rush you out of there with your nails looking crazy talking about come back and we will fix it; ain't nobody got time for that. I dont live in Des Moines but whenever I am in town this will definitely be my...
Read moreSuper Rude! Went in with the females of my family. Altogether we were 5 and we had appointments. I got a full set. A man did my nails. He did not cut my nails at all before the set. Or even take off old polish. He just say me down and glued on the plastic nail pieces. He made them crooked and uneven I had to ask him to fix them several times. He also didn't even paint half of my pinky until I pointed it out. Then he made me move my own things from the table to the drying stand. I was so scared I would mess up my nails and have to have him redo them. My aunt told me she saw a woman sweeping dirt under one of the pedicure chairs aswell. my other family members got manipedis and tghost ey had women who were very kind and helpful. Wish I had gotten a woman as well. The man was Very unprofessional!! We will not be returning. Cheap prices for cheap service. I think I'll stick with Emma's Nails in ankeny from now on! I...
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