Dollar Tree — Attraction in Eastlake

The only reasons I gave two stars is I usually have a good experience here and the employees are usually nice & helpful and this store is alot cleaner then others and has alot of items to choose from. Unfortunately during my most recent visit that was NOT the case. I came in at about 9:35pm to pick up some batteries. The store closes at 10pm and I planned to be in & out of the store before 10pm. Sharon (I was told she was the assistant manager) was in the store that night. She proceeded to follow me around the store harassing me saying the store was closing and I needed to leave. She did the same to another customer as well. She then proceeded to tell us we needed to be gone before the store closed. I then witnessed her use her own body to physically block more people from coming into the store & lock the door before the store was even closed. I was completely blown away by her behavior. I had mentioned to her that I didn't appreciate how she was acting and she could of cared less. I highly recommend she receive some training on how to properly deal with customers. I've never in my life experienced something like this before. I'm highly disappointed cause I like this location and as long as she is working there I will probably...

Love this dollar tree, usually. They are always stocked up and have the cutest seasonal decorations. It’s definitely my go to. Except for today. My boyfriend and I went in there at around 9:45. Just to check out the new $5 section. I was so excited until the lady working approached me and said, “ you don’t really have much more time to shop, we close at 10:00 and I will not cash you out at that time.” Okay, I totally understand that, you’re closed then. But a simple, “hey just letting you know we are closing soon” would have been much better. So I told my boyfriend we were leaving and I didn’t want to buy anything. We got to the door, which were both locked. So you’re forcing me out and then locking the doors on us? Doesn’t make sense. Customer service there needs to be worked...

This is the world we live in now, people working retail just lock the doors whenever they please? Closing time is no longer 9 or 10, it’s 15 minutes till listed closing time, or 1 hour past the time they started trying to lock those door but the dang customers keep coming in! Shame on us, thinking we can leave our homes to run to the store before it’s closed thinking we should be able to get inside! That’s my bad!

Ps best past is she kept walking by the doors hearing and seeing people outside trying to walk in. Did not make eye contact, nothing…this is a grown woman, an adult in her 40s-50s. Not a young kid who doesn’t have a family to support, or rent to pay, but an adult who most...