Bryan's Flowers & Gift Shop — Attraction in Fairfield

UPDATE: 10-3-2025.Bryan’s Flowers out did themselves again, this time for a promotion. They are so wonderful at listening and creating beautiful arrangements. I swayed once and learned quickly. They are the only flower shop for the Burgstahler family. GREAT JOB! See you soon for Thanksgiving centerpiece.

We just moved to the area and our daughter was in labor having the 1st grandchild. I called Andy (the owner) and told him what I was wanting. I love hydrangeas and wanted some in blue. I ended up going to Bryan's to see Andy and he was extremely friendly, great customer service skills, and he listens as you explain what you want. I knew it would be original for I wanted all the hydrangeas in-house. They were white, so he said he had an idea and asked him to throw in another color, but low key to just add pop. When I arrived to pick it up, I was amazed at what he created for or new grandbaby Chase. I asked him to finish it off with a Hallmark Happiness Rainbow ornament in the shape of a heart. I will only use Andy and his wife for all my floral needs. They are great owners and really focus on customer satisfaction. I have also...

What GREAT and friendly service - Used the online order system even though the shop was closed until the next morning due to holidays - because we are in Australia and the recipient lives just down the street, literally, from Bryan's Flowers and we really wanted them for a specific celebration the next day and wanted to avoid big retailers ad supermarkets etc. To ensure the same day delivery even though we knew they would be very busy, we also telephoned and what can I say? The flowers were beautiful (Kisses and Wishes Deluxe) prepared and delivered the same day and VERY well received. The team are very friendly, very efficient and local to our family so that's why we choose to use them. Used before and will 100% use again. Go on, give 'em a go, step away from the big boys and give the locals with the knowledge the chance to shine and make YOUR recipient as happy as ours. ...

The flowers delivered were very nice, however, when we order online we give our phone number. I do understand, being in business, that substitutions sometimes need to happen with supply chain issues but if no part of the arrangement, flowers or vase, resembles what was ordered then you really should make a phone call to the customer first. The vase is a completely different size shape and color, the flowers, while they were roses, didn’t resemble what was ordered on any level. Simply a mix of very basic white and red. Again I understand supply chain issues but if you’re going to send some random arrangement regardless of the order you should communicate better and verify with the customer, it isn’t like we’re ordering a $12...