Me and my wife go to Ripleys all around the US. It is the funnest ever to us. Well sucks to say but this experience was kinda shitty. It started out strong. The front desk guy with glasses was really nice. Then when going through the Ripleys it was so HOT. We are in Florida. Use AC. This area is a tourist attraction, people are not from Florida when they visit this area. So that made it really frustrating. Then our second problem was the Wax Hand molding. The employee was super inattentive and just gave a very rude aura off. Like cold shouldering, not explaining things properly. Just her attitude was tough to be around when we are trying to have fun with the experience. She was on her phone not doing her job for about 5 mins of her texting away facing towards the wall. Then she didn't correctly put our order in for the hand/picture combo. So we had to wait 15 extra minutes just for the mistake to get fixed. Only then when her manager was around did her tone change. fake nice is insulting. Then when we get to the mirror maze, the attendant for that wasn't polite and very blunt. Like we were a problem for showing up. It just took this very fun Date from people across the country into like a bummer. Drop the experience alot. Probably won't come back to this Ripleys. I would like to stress this has nothing to do about race, gender or religious orientation. I don't want people to assume wrong, this is about customer service and how this very special day we planned for a week (which is one of the few date nights me and my wife have together before my new baby is born.) was ruined. 3/10.