My real name is Mark Taylor. I have my casino playing card and use My Brotherās card. He is deceased. He passed away in 2014. His name is Vincent Taylor. Some days when I donāt have my card, his card is always in my car, so I use his play card, and everything is recorded in these casinos, so Iām sure they can look on the cameras and look in the past and pull this up Everything Iām saying is 100% true and I love going to the casino to gamble, even though I used to lose all of my money! I am a local. I come to the casino twice a week. In the past, I have lost thousands upon thousands of dollars. The pit boss people and most of the dealers know me by name. Even though I would lose all of my money, I still loved to go to the casino, always hoping for one big hit like everyone else, so finally, on three-card poker, I hit a straight flush. I never wouldāve thought the casino would rip me off as much money that Iāve lost there. They stopped the casino shut the casino down said they had to review the tape. It took about 30 minutes and then they came back and said I did not have my money in the right place. anyone who plays ultimate poker or three card poker the dealer will make sure the money is where you want it before he deals the cards thatās the final thing he does. insteadof giving me my winnings, which was probably about $20,000. They told me I didnāt have my money in the right spot when I had been there all night and had lost thousands and had been making the same bet over and over. I asked them to let me see the Tape because I know I was placing the same bit over and over because I felt lucky tonight(Like I always do) this is the shadiest thing Iāve ever experienced and I never would have thought that they would do this to me sure itās been years ago but itās still on my mind. It was around 2017 and yes I had my players card. It was 2017 or 2016. Iām not sure anymore, but what I am sure of is that they ripped me totally off I couldāve cried so I want to say to you if youāre at this casino be careful because they are very shady. could give them zero stars I would have because they donāt even deserve one for the way they treated me as a customer who comes in there and lost thousands on thousands of dollars daily and weekly. Itās totally unfair and my heart was broken and it stopped me from going there. I donāt think I went there ever since that happened. I go to the dog track. I have since tried to call and ask them to make things right?because they know they were wrong but they put me on hold and just let me sit on hold till I give up and hang up the phone again. I say this casino is...
Ā Ā Ā Read moreI canāt say enough good things about Seminole Casino Hotel Immokalee. I first discovered this gem during a business trip to Naples, and itās been a game-changer. I drove 40 minutes from Naples just to check it out, and from the moment I walked in, I was blown away by the warmth, professionalism, and positivity of the entire staff. The atmosphere here is unmatchedāitās friendly, welcoming, and genuinely customer-first.
What truly sets this place apart is the outstanding leadership and management. You can tell theyāve built a culture focused on service and hospitality. Whether itās the front desk, the casino floor, the restaurants, or housekeepingāeveryone is top-notch. Omar at the front desk is a shining example of this. Every time I check in, he greets me professionally by my last name and goes above and beyond to make me feel like a valued guest.
The hotel is beautiful, clean, and well-maintained. Rooms are spotless and comfortable. The amenities are excellent, the food is always delicious and fairly priced, and the service? Truly five-star. Even when Iāve only stopped by for a few hours, Iāve always been treated like a VIP.
Iāve also read some reviews where people claim the machines here are too tight or that they never win, and I have to respectfully disagree. In my experience, Iāve actually come out ahead many timesāespecially when using free play and comps, which this property is generous with. I play smart, and I understand not every day will be a winning one, but itās all about strategy, timing, and sometimes just plain luck. The reality is, no casino guarantees a win every visit. Some machines are more volatile than others, and thatās just how slots work. I appreciate that Immokalee gives players a fair shot, and Iāve personally seen the returns to prove it.
As a longtime Unity ICON member, I want to spend my time and money at a place where my loyalty is recognized and valued. Unfortunately, I havenāt experienced that at places like the Hard Rock in Hollywood, where the service just doesnāt compare. At Immokalee, I genuinely feel appreciated, respected, and welcomed every single time I visit. Thatās why Iāve driven over two hours from home on many occasionsābecause this level of care and professionalism is worth it. Iām proud to leave this positive review because when a place gets it this right, it deserves to...
Ā Ā Ā Read moreThis is the third time that Iāve written a review in the past 30 days someone always reads this review and says theyāre the owner give me more information. Iām gonna follow up on this for you because I was ripped off. I had a straight flush and they didnāt give me my money. They cheated me point blank so someoneās contacting me each time and telling me theyāre gonna look into this and theyāll get back with me give me your number and weāll get back in touch with you within 48 hours. After they tell me, theyāll get back with me in 48 hours no one contacts me anymore. Itās really unfair that a person like me whoās not rich who has been coming to that casino every since it first opened when it only had one table in there Iāve lost thousands of dollars in there on the day that I got cheated. I used my players card so I know they have the event recorded they can pull up every event off of your players card and this is a shame that they will do this to me. I recently got injured and have been bedridden so what they done to me has been playing over and over in my mind and itās very disappointing and frankly itās upsetting and when I first called and got the email, returned to me saying Iām the owner Iām gonna look into this for you. I felt reassured that somebody was really going to look into this, but I guess after they look at the video and see what they really did. Theyāre embarrassed and they donāt wanna pay me what they rightfully owe me and itās shameful And very embarrassing that with the hundreds of millions of dollars that they win, theyāll rip off the little person like me by looking at my players card alone they can see that I lose thousands of dollars to them for them to take my one winning straight flush that Iāve ever hit Really hurts And as I said earlier, itās shameful if I could give them zero stars I would and I say to anybody coming to Immokalee casino You should go to Tampa or somewhere else because these people here are unfair and...
Ā Ā Ā Read more