The Hillside Vineyard is absolutely beautiful, and our wedding day turned out stunning. The venue matched my vibe perfectly, and I loved that we could bring in our own vendors instead of being restricted to a preferred list. That flexibility gave us the freedom to make the day feel completely our own, and the space itself is gorgeous. There were also some really great perks with the venue. We were able to set up the day before and tear down the morning after, since there were no other wedding booked for that weekend, which took so much pressure off the actual wedding day. The staff cleaned everything up for us the night of, so clean up the morning after was a breeze, and the bar service was super easy to handle and stress-free. Those details made a HUGE difference. But if you take anything from this review, please let it be this: hire your own day-of coordinator. I wish I could reach through this review and shake whoever is reading to make sure that point sinks in. The vineyard advertises that the venue coordinator will act as your day-of coordinator, but in reality, that wasn’t the case. Lindsey was extremely kind and positive, but communication was limited (emails never got replies, phone calls worked better), and she wasn’t actively managing the timeline or guest flow like she said she would. I did everything I could to be prepared—printing timelines, confirming music with the DJ, and organizing details for 2 years in advance. Still, things got chaotic. Guests ended up in the wrong places, my pre-ceremony photos were delayed and pushed into cocktail hour, and my stepdad had to run around making sure lights and décor were turned on. I expected more active support from the venue coordinator. Of course, guests didn’t notice any of this. All they saw was a gorgeous vineyard, a lively cocktail hour (that may have gone a little long because of the timeline getting pushed back), and a night filled with dancing, laughter, and joy. I wouldn’t change that for the world. But as a type-A bride who thought she could do it all, I wish I’d known in advance that the venue coordinator wouldn’t be enough.
The vineyard is stunning and truly worth booking—but only if you also hire your own day-of coordinator to make sure the day flows as beautifully as...
Read moreHad to come back and update my review.
After signing at the hillside, we got a new contract with new hours for the rental of the venue.
It was a real bummer. It was a hard decision, but the time change ended up being a deal breaker for us.
After I told Tiffany we wouldn’t be moving forward, she refused to refund our deposit.
Even though the contract is now a new one that we never signed.
When I told her this, she said we had signed this new contract. When I reviewed the contract in the portal it only showed our signatures from 2/20 when we first signed. The new contract came a few months after, but our signatures automatically rolled over with our original signed dates next to them.
It’s been such a bad experience.
We ended up taking time off from battling the venue …Tiffany won’t reply to us.
Now that the holidays are ending we are having to bring a lawyer into it.
Our relationship started off so well, but now that she proposed a new contract and won’t refund our $1,500 deposit after changing a legally binding contract, I would recommend working with her. Very disgraceful ethic. The last thing she told us was “ they always do the right thing” I would say the right thing is refunding clients after changing a legally binding contract.
As mentioned now we have to bring a lawyer into it and now we are warning all wedding and party planners we know to beware for their clients sake.
Edit ** for the response from hillside.
That is not true.
We signed on 2/24 and you had to make changes due to your own clerical errors.
We did switch dates
However, what you did was tell us our start and end time were changing and that couldn’t be changed. We no longer had the venue from 10am-12am.
Now it was 10-10 pm. We told we couldn’t accommodate those changes and you decided not to refund us. We still have every intention of escalating this to the court. We NEVER signed a single thing after 2/24. You rolled our signatures over electronically and that has...
Read moreWe got married at Hillside Vineyard and unfortunately had a very disappointing experience due to lack of communication, misleading promises, and failure to follow through on critical responsibilities.
We chose Hillside because they advertise an “all-inclusive” package, both on their website and through conversations with their coordinator. They specifically promised that setup and coordination would be fully handled by their team so that we could have a stress-free day. That was not the case.
On the morning of our wedding, nothing had been set up. Not a single table or chair was placed—and with 150 guests scheduled to arrive in a few hours, there were no staff on-site, and the venue coordinator was not even on the property. My wedding party and family had to step in and do the entire setup themselves, which completely derailed our timeline and caused major stress.
Throughout the planning process, communication was minimal and often non-existent. We signed our contract over a year in advance, but Hillside did not connect us with any of our vendors (caterer, florist, etc.) until only three months before the wedding, despite repeated requests for information.
They also told us they would book our preferred DJ on our behalf, which we agreed to. After months with no updates, we reached out to the DJ directly—he had never been contacted by Hillside. We had to scramble to book him ourselves at the last minute.
While the venue is beautiful, the planning process and wedding day were full of broken promises and left us deeply disappointed. The consistent lack of responsiveness, misleading communication, and absence of staff support on the most important day of our lives made for a stressful and disorganized experience.
I would not recommend Hillside Vineyard to any couple looking for a dependable or truly...
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