Previously I felt like I was owed a full refund. Management replied to my review however they provided a fake email address to address my concerns. I’m still unable to redeem my snack vouchers from June. Upon entering the park today on Labor Day for the $34.99 Last Splash Deal and previously in June ( on a Saturday ) I was greeted by a long list of attractions that were not operating. Already that is limiting. The weather was perfect there is not a cloud or roll of thunder in sight. Why is the park not fully operational ? I also discovered that they were closing at 5:00 on a Saturday ! Unheard of ! Thank God we arrived a little after opening or it would be money down the drain. We previously purchased the All Day Meal Pass which limits you to eating from 3 of the worst eateries they have to offer at $13.99 which includes a meal, drink and “ a snack “. The meal tickets purposely do not detail where you can purchase your meals or snack. The employees don’t know either. They treated our online meal vouchers like food stamps. We had to walk around to figure out who would accept our meal tickets. My friend gave up on finding the right concession stand and ended up paying for all her food out of pocket after paying for the $13.99 voucher. I was determined to not get played the fool. I stumbled upon Captain Eli’s. Big mistake. The food was terrible and the employees working were miserable. Be smart. Pack a cooler of food and LEAVE IT IN THE CAR. Do not be taken advantage of. When we went to use the snack voucher all of the select snack concession stands were closed for business. The entire day. The only option was funnel cake which is not apart of the snack voucher deal. Only popcorn and pretzels. Today we decided to order a pizza pie from Luigi’s. Freshly made and much better than Captain Eli’s. We also had funnel cakes upon leaving. Pretty good.

My other issue is how filthy the place is. There’s no reason the changing area and bathrooms are deplorable!!! The Shripwreck Cove pools and wave pool areas were clean and nice. The rapids tube slides with single, double and triple floats were a good time. My daughter enjoyed Dragon’s Den. After losing 30 minutes to each water slide line it was already 5:00 PM. This is where I feel very cheated. They really are understaffed here and it shows. I will say that the concession stands were better this time because there were no crowds on Labor Day. It drizzled on and off and the park operated on an alternating schedule for rides. Different attractions were alternating hours to please the masses. We had a lot of space to move around this trip because of the holiday. Many people stayed home. The children had a chance to ride the slides and not lose an hour in line.

I would rather drive to Wilmington to Jungle Rapids.I will say the music selection by Shripwreck Cove was the best part.