OK, I had to do a reprieve on my initial review. I purchased a refrigerator about maybe three or four months ago from this company. There was some problems with it that were not disclosed. I wasn’t happy at first because I couldn’t reach anyone to share my concerns with so I wrote a review. It was not nice! Delena contacted me and asked me what the problem was and how she could make it right? She was very sweet. She listened to me and what I had to say about the appliance. I told her that my experience with QP was pleasant. He was an excellent sales person, but I wasn’t happy with the service after the sale. This was yesterday today a gentleman came in with a Replacement tree for my refrigerator however it proves to be the wrong one so I carried on about my evening and then I get a ring At the door, it was Dalina herself! What a pleasant surprise totally unexpected. She had to come here and personally make it right! And ask exactly what she did! Thank you so much for standing behind your product and making sure your customers are...
Read moreCustomer Service is the best I have ever seen. My Husband and I purchased a washer & dryer set yesterday (Sunday) and we put it on our truck and took it home and attempted to hooked it up right then. We couldn't get Dryer to turn on. We called the next day and they came out to see what the issue was with the dryer and even waited 2 hours in between for my husband to go by another wall plug. The dryer still wouldn't come on. 2 hours later they then delivered us another one from Baton Rouge Location( 1hr away) and hooked it up but it still didn't come on. The Guy read the outlet voltage and we discovered our fuse needed replacing nothing was never wrong with the dryer. My Husband replaced the breaker fuse now the Dryer is working. Turns out our previous dryer didn't require as much voltage as this one. I owe them a big apology and compensation. They were very determined and attentive to get the issue resolved. Our Breaker fuse for that plug was the issue the entire time...
Read moreAfter 20 years since Katrina many replacement appliances I needed that was lost are now breaking down. So far in the last six months I needed to replace my dryer and refrigerator. First was the dryer. I didn’t realize how much cost has risen for a dryer. Searching for a replacement from the usual known stores I found “Appliances 4 Less” ad online for the Gretna store. The salesperson PQ was great to work with. He seems to make customer service number one. I got an amazing deal on a dryer almost in perfect condition except for a small dent on the side which can’t be seen after installation. Than 2 months later my refrigerator needed replacement. Once again I was at “Appliances 4 Less” with salesperson PQ, Again PQ saved me four hundred or more off retail. I really cannot recommend PQ at this place enough! I give a 5 star rating for PQ and “Appliances 4 Less”! Located next to Hong Kong Market on Behrman Hwy in Gretna...
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