McDonald Water Park — Attraction in Hialeah

Didn’t actually get to experience the park. My first impression of the outside was that it looked better and bigger in the pictures but we were still excited for the water. I didn’t like that we had to drive all the way there (an hour out from us) just to pay the deposit. Then received an email two days before the party saying that they may have to cancel our party Saturday (today) because of a hurricane that may not even hit until Sunday-Monday. When we called to clarify, they said they would let us know for sure on Saturday depending on weather, rain or thunder wouldn’t close it, but that combined with heavy wind would. That was a sigh of relief. The day before the party, about 30 minutes before every park closes, they sent out another email saying they will be definitely closing. Mind you, this is after news reports showed Dorian possibly completely missing us. I’m still waiting on the refund. As I type this, it’s beautiful out and I’m livid that I’m not in the water enjoying my sons birthday party. I would have appreciated more than just a refund after time/money wasted and having to relocate his whole party to a different location that did not have water. We’ve lost a lot of people who were supposed to come due to this unexpected change and all they could offer...

The service is terrible , they do not even give you change it's against policy . Also the maintenance staff spys on you making random checks to not empty the trash . The pavilions are filthy and covered in bugs I had to clean it before hand on my own with my own own cleaning supplies and beware the non marked holes hidden by grass. The terrain is not well maintained and the management has the employees not inform you of policy till afterward something supposedly happened ruining your special occasion keeping your hard earned deposit money . On top of the initial deposit scamming you completely ambushing you afterward . Will not rent here again and I will not reccoreco this location to anyone do not be mislead by this park or it's staff . You are better off renting anywhere else in the city of hialeah do yourself a favor don't let them scam you out of your hard earned money . All to rent a filthy facility and have them spy on you and give you no help or change despite how much any other business would do this easily . Do yourself a favor and go to a location that won't rip you customer beware . I would rate this excuse of a park or supposed water park no stars but there...

The park opens at 12:30 pm till 5:20 pm Upon entering the Waterpark there was a little line with one window handling cash first then they opened the 2nd window, when we went to finally pay the place told us they had locker’s but can’t use them which is very unsatisfying to hear considering that everyone had there stuff out and you can get your stuff stolen. We went to the tidal wave pool first and it was fun but the water was very warm and looked dirty already then we went to the lazy river and they don’t have enough tubes for everyone so you have to be there first if you want to get one, overall the place was ok for how much it is and the location it’s a number 7 but they do need to fix this place a lot more and I did see the kids splash pad was closed so they didn’t have anything else but the lazy river and tidal wave pool but overall if your just passing thru and need to cool off it’s an ok park to go. Will I ever go again to this location? Probably not as I said before they need to do a lot of updates on this park it...