Total Fitness USA — Attraction in Honolulu

Outstanding service!! I recently purchased a commercial quality cardio machine from Total Fitness USA. I was excited to get my machine since I had read 9/10 ratings from review websites across the internet. I picked up my machine, brought it home, and set it up. During its first use, I realized it was unable to perform an advertised function set by the manufacturer. I contacted Total Fitness USA as well as the equipment manufacturer. I was a little bit anxious about the whole situation since I purchased it during the first few weeks of the Covid19 lockdown. Total Fitness responded immediately and arranged a Covid19-safe service call to my home. Total Fitness USA addressed my issue immediately and attempted several fixes to my issue. They eventually worked with the equipment manufacturer to arrange a refund. Through the entire process, the staff at Total Fitness USA was professional and reassuring. I was initially wary since they advertise an “all-sales-final” refund policy. Despite that, they addressed my issue based upon the facts of the case and worked with me to get it resolved. I recommend Total Fitness to anyone looking at buying sports...

I was looking for Titan Fitness Linebacker Attachment V2 which has been out of stock at Titan Fitness website for a while. I came across Total Fitness USA through google search. I decided to give them a try. Initially I was having some issue with ordering it online so I sent an email. Rose Delacruz emailed me back promptly, asking if we could talk on the phone. She was a thorough professional on the phone and was extremely helpful. Within a matter of minutes, she was able to help and figure out how to get the product to me. I appreciated the fact that she went through different shipping options with me instead of trying to push for the most expensive shipping option. The product arrived exactly on time as promised. It is a brand new piece of equipment, unblemished, in its original packing and I could not be happier with the customer service. Shout out to Rose Delacruz for an...

We are currently looking for equipment to start up a garage gym. There aren't many options on the island for gym equipment and ordering is either extremely expensive or not possible. This place has A LOT! They are a bit pricier but honestly, if you cant find anyone selling used stuff, cant find other stores that sell what you want, or cant find a place online that even delivers, this place is your best bet. At the end of the day it's not like you're paying for crap. They have great quality equipment and even that is probably an understatement. Also, everyone there is extremely nice, informative, and helpful. When we went there for the first time we just wanted to look around to see what they had and they printed out a list of everything we wanted and gave us a quote right then and there. That was really helpful! We will be back very soon to start...