We visited with our 2 daughters, 10 and 19. Our 19 yr old is completely special needs, non verbal, wheelchair, diapers, etc. She is completely dependent on others for total care. Basically we have a 9 month old in a 75 pound girl. When we arrive inside to purchase our tickets, the cashier, sees that she is π― disabled and will not be able to do anything but sit in her wheelchair and be pushed by her parents. The cashier charged us full price for her to enter the building, she was rude when we asked her if she would be charged because 3 and under are free. Yes we did enjoy our visit there, some of the things were broken, it's not as good as it was about 10 years ago.but the STAFF are either RUDE or Nowhere to be found. The handicap accessible restroom is not working for a wheelchair and a fully dependent adult who needs to be changed. The do not have anything really for special needs kids or adults to do. Honestly it's a neat place but if you are special needs or have a child who is special needs then this probably isn't the place to take them. To the owners...... Respectfully know that special needs kids and adults are ppl too. But you really need to focus in on your customer service with your employees, teach them that they should not be rude when asked a simple question. Truly disappointed on how the special needs are treated totally different here with the staff. I hope this helps any future parents and anyone else wanting...
Β Β Β Read moreOverall 5 giant blingy stars from this Texas trio. Perfectly laid out space. Plenty of interactive exhibits for active little learners. A separate space for large daycare/field trip/adventure groups to congregate and eat mid-adventure.
Our stay was about 2 hours and we saw it all. HOWEVER (full disclosure) the The Hall of Wonder was not open & we didnβt catch a show. But just dropping in randomly and exploring with an 11 and 5 years old (with their favorite uncle)... took about 2 hours.
There were kinder kids galore during our visit. I believe maybe their spring field trip from a local Hot Springs campus. But you know what? Plenty of space to spread out.
Iβd say the 2 story water feature and the wind tunnel that made green styrofoam peanuts fly everywhere were 7 stars, out of 5. The Dino trek to get inside the museum βzero nothing starsβ according to our 5 year old because of scary sounds and just the general toothiness of the prehistoric pals.
Give this place a try! Coming in from DFW where there are 7-8million residence, it was SUCH A JOY to visit a clean, beautiful, engaging, & enriching museum without a crowd and for a relatively...
Β Β Β Read moreThere is so much to do here. There are so many hands-on exhibits to interact with. This place is perfect for children, especially inquisitive ones who love touching everything. There are some moving displays that you can't touch, but they're still so cool to look at and admire their artistry and mechanics.
There is a fenced-in preschool area if you're worried about your little ones getting trampled by older children. My daughter loved this area and had a lot of fun there. She also enjoyed digging for "dinosaur bones" in the outside area. My little dare devil also did some rope bridge walking.
I think my favorite part, though, was the dinosaur walk. She had a blast. There are 2 trails. The lagoon loop is shorter but easier to traverse, which is perfect for tiny legs. The treacherous trail will definitely help you get your steps in. Just be prepared for a lot of uphill climbing.
There is a small pond with a shrine where you can feed the koi fish. This area is the perfect place to get a scenic shot of the mountains in...
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