Here's the revised version of the complaint article with the additional detail included:

Cashless Payments: Inconveniences for Tourists at the Botanical Garden

Recently, I visited a botanical garden on a hot day and encountered an issue that significantly marred my experience in this beautiful place. The scorching weather and extensive walking encouraged many visitors, including myself, to cool down with something refreshing. I decided to buy ice cream for myself and my wife at a boutique located right on the garden's grounds. However, to my surprise and disappointment, I found out that they do not accept cash payments.

This wasn’t the only issue we faced. We had already experienced difficulty getting into the botanical garden in the first place because they only accepted card payments at the entrance. As tourists, we were unprepared for this, as we had expected to use cash, which is usually a common method for such transactions.

For a tourist who plans their trip and relies on cash to make necessary purchases, this turned out to be a major problem. At that moment, I didn’t have my bank card with me, which meant I had to forgo the simple pleasure of enjoying ice cream on a hot day. This small inconvenience ruined my mood and clouded the overall experience of visiting the garden.

It's important to note that not all tourists have the opportunity or desire to use bank cards or electronic payment systems, especially for small purchases. Refusing to accept cash not only creates inconveniences but also limits the freedom of choice for the garden's guests. In my case, the inability to buy ice cream and the difficulty entering the garden weren’t just minor inconveniences but significant sources of disappointment.

I would like to suggest that the management of the botanical garden reconsider its payment policy and take into account the interests of all visitors, including those who prefer to pay with cash. After all, the goal of such places is to create pleasant experiences and leave positive emotions, not to cause frustration.

Think twice before heading there if you rely on cash, as you might find yourself facing similar difficulties. I hope that in the future, the situation will improve and such moments will be addressed for the convenience of all guests, regardless of their payment preferences.