The Farmhouse KC Venue — Attraction in Independence

Would NOT recommend!!! The policies of this place are absurd! While the space for the most part is nice the owner is RUDE!! I initially assumed she was an employee until after the wedding and found out she’s the owner so I guess she feels as if she can be rude since she has no one to answer to! I initially was giving her the benefit of the doubt thinking someone pissed in her Cheerios that day but nope not after reading some other reviews that’s just the way she is apparently. Don’t you dare ask for anything lord knows they “don’t have it” customer service can go so far and the few things that you would think an event center would have on stand by like extension cords-glass cleaner-scissors-etc., you know nothing really out of the ordinary that people might have over looked initially while planning/decorating for a WEDDING as if there isn’t already a long list to begin with! The bridal suite is so small! The chairs are low quality and the window in front of the suit you have to close the curtains or else everyone can see right in while you are changing or trying to conceal the bride! (Mind you it’s the only window so when the photographer is taking getting ready pics you need the natural light) not the best set up in my opinion! Then the ceremony started at 4 and was over within 20 min pics followed but didn’t take much time after that but the venue has a strict policy on not even allowing WATER to be served as the guest are coming inside after being outside in 85* weather! I was floored!! They clearly have had issues bc a sign is put up stating water will be served when the bar opens! This venue also stated they have security patrol which is fine but my initial thought on patrol is they would be outside.. nope right inside in the corner sticking out like sore thumbs dressed in their police uniforms- (was also told at some point they were shinning lights looking into vehicles) lastly the staff took it upon themselves to eat the food!! The audacity!!!!! 1-10 would NOT recommend!!!

Funny you added to and changed your initial response-in todays day in age I recommend you sticking to your original post- I can guarantee you not every vender tells staff at every event they are allowed to eat the food that was provided to the GUEST of the wedding not the staff! I can also assure you as long as you treat your clients the way you do your small business will remain small and possibly obsolete after word of mouth gets out there!! Wedding days are one of the happiest days of people’s entire lives luckily you didn’t ruin my sisters day with your rude hostile self but you sure put a sour taste in the rest of the people that unfortunately had to deal with you. You must put on some persona to new clients and once you get their money act like a total witch! Word of advice I know it’s spooky season but brew yourself up some potion and learn some common courtesy!! Have the day you...

My son and daughter in law were married there this past weekend. The venue itself is very pretty and exactly what they were looking for. What was most disturbing and very upsetting is how Courtney treats the vendors and the family. She clearly doesn't excel in customer service or even politeness. I've read many of these reviews and the ones that do write any negative review they are always followed up with that's our policies and when the bride/groom signed the contract they knew this information! Well guess who is NOT at the venue when it's time to set up or needs some assistance, the Bride & Groom!!!! My vendors setting up said to me how rude Courtney was to them and very unhelpful she is not even willing to try to help, not her problem. So when myself or the mother of the Bride asked for some assistance, we were treated just as bad, very rude and not accommodating at all. I think she should be reminded word of mouth can go along way. It's not that hard to be polite and see if there are any options to accommodate, it's not like they would of been out any money! I have a feeling that many vendors in the industry are going to be talking and many will not set up at this location due to the rudeness and lack of customer service. It's suppose to be a joyful day for the bride & groom and the family, but when you are approached right when you arrive with issues, not how I wanted to start the reception! Then when I approached her at the end of the night discussing the disappointment I experienced and what the vendors expressed to me she stated" I have no idea what you are talking about, no one asked me for anything". I couldn't even believe it since I was one of them that asked for her assistance. Some hints if you book here... Don't have your cocktail hour start at 5 bar doesn't open till 5:30 and they are NOT going to provide you even water to have for your guess while the cocktails are being served. If you are having cocktail hour outside and dinner inside, make sure you tell your guess they are going to have to stand outside no place for anyone to sit down unless they want to sit on the grass / rocks which some of our guest did, there is NO seating outside. Let me guess that was not in the contract, did you ever suggest it? I was told they only chairs they had are the ones at the tables inside set up for the dinner. Hope no one is doing this set up when it's very hot outside!!! If you have favorite vendors you might want to check to see if they even go to this...

My Son and Daughter-in-Law got married here on October 9th. This venue was beautiful, but the service? Whoa. Let me start with the rehearsal. They would not open the building for the rehearsal. A rehearsal for an indoor ceremony. Not only that, but they did not open the gate for us, so we had to park at the apartment complex across the street. Now, the day of the wedding. They wouldn’t let the wedding party use the Wi-Fi. It would seem that with the price of the venue for one day, the Wi-Fi shouldn’t even be a question. The Bridal party wanted to listen to music via the Bluetooth speaker hanging on the wall, but couldn’t get it to work. When we asked the staff for help, they said they called the owner, who stated “It should be working”. Very helpful. I ended up taking it off the wall, and fixing the connections for them. Something I felt should have been taken care of by the staff/owner, and not the Mother of the Groom. Fast forward to when we lined up for the ceremony. While the Grooms Quarters and Bridal Suite were vacant, the staff SNUCK in and took every beer, bottle of champagne, and bottle of wine. Opened or unopened. Out of coolers, refrigerators, and even can coozies. When we discovered this, and asked the staff about it, we were told we couldn’t have it when their bar was open. HOWEVER, they wouldn’t open the bar after the ceremony until PRECISELY 5:00pm, even though the cocktail hour began immediately following the ceremony, which was over by 4:40pm. That said, the girls at the bar were very friendly, and I’m quite sure we’re just following orders. We were told that all of the alcohol that was confiscated would be returned to us when the bar closed at 10:00pm. That never happened. The final straw; When we all went outside for the “sparkler send-off” for the Bride and Groom, the venue staff took it upon themselves to ONCE AGAIN remove every drink we had set on the tables to go outside. Another very sneaky thing to do, in my opinion. We came back in to empty coozies, with no explanations, and no apologies. While I do realize these may have been policies they have in place, I also feel like there could have been some announcements, or communication about these actions prior to. The way things were handled was rude, and disrespectful. In conclusion, while ours was a beautiful wedding, I would NEVER recommend this venue to anyone. AVOID...