Hi-Speed Computers LLC. — Attraction in Jasper

I have never had any work done here so noone has to point that fact out but I had planned on it until i had a bad experience and was treated horribly. My review disappeared and wouldnt repost when I tried to post a new review. Maybe if I as well as others who have given a bad review on here hadn't been treated the way we were we may have have actually allowed them to do work for us then we could have given a good review with 5 stars for a job well done. Treatment of customers or potential customers is very important. Just because you give a bad review doesn't mean your abusing Google's rating system. It's clear that this business does great work according to reviews. If there's a problem with the way customers or potential customers are being treated then start treating them better and you will not be getting bad reviews. I'm giving 5 stars only because I don't want to be bullied again. I have a computer that I need repaired right now but I will be taking my business elsewhere. I hope you can handle constructive criticism this time which is. Treat others the way that you would want to be treated because the treatment of customers or potential customers is very important for business. My experience was about 1 year ago but I'm looking at these reviews and I can relate to them because I was treated the same way. All I did was walk by throw my hand up and smile. I was smoking. I see here in one review where someone has an allergy. I was on the outside of the store. I saw no sign anywhere. I also didn't ask for the man to come out yelling and coming at me in my personal space in a manner that made me feel threatened in a physical way. If you have an allergy why come so close? Why even walk out the door? I am not psychic by any means. There was a ashtray post right there in front of the old location which should have been removed or covered to protect the employee with the allergy. Myself nor my elderly father deserved the way we were both treated. The computer that I need repaired right now doesn't have any nicotine on it either because I have since quit due to my own allergies so I do know what it's like. I'm sure your employee's is much worse .There was a sign on the door that said wave for the camera. I thought it was a cute sign. I waved and smiled just being friendly as I walked by which would have only taken a couple seconds to pass if that man hadn't came out raising hellO .I'm sure that this review will probably disappear too or I will get a nasty reply but I'm honestly just giving constructive criticism here. When people call a business they don't think about asking/telling them that there computer is covered with nicotine or to ask about any possible allergies. They simply want their computer fixed. That is the responsibility of the business to inform customers beforehand. People aren't psychic. Your replies and accusations of abusing Google's rating systems do reflect your character, which reflects on your business and your treatment of customers or potential customers. People have a right to give an honest review. If they weren't honest then that would be abusing Google's rating system. I'm sorry if this upsets you but your replies make you look like a bully and so did my experience. I would have given you my business on many occasions if it hadn't been for that. So would my father and my Boyfriend who witnessed the incident. We have gone through so many devices in the past year its ridiculous. Instead of having then repaired we just bought new ones. Wouldn't it look so much better on your reviews if you're replies were more along the lines of " I'm sorry for your experience". From what I'm seeing here it looks as if you do very good work. People seem to be very happy with it. The only complaints are in the way people are being treated. If they had received a nicer reply there's a good chance they may have returned again to have work done or even edited their review because it would have shown that you cared. Now we have this pandemic to deal with. Can't afford to lose...

I brought in an ASUS RTX 3070 KO, a well-known high-performance GPU that still sells for $300–350 used without issue. These guys took a look at it and offered me $120. Yes, seriously — $120. That’s not a trade offer, that’s a joke. The entire interaction felt shady — like they either had no clue about the value of the hardware they were handling, or worse, were hoping I didn’t. No clear explanation, just a vague lowball followed by “take it or leave it” energy. They clearly tried to take the upper hand, assuming I’d fold or didn’t know what I was holding. And to make it worse, their prices on hardware are ridiculously inflated — in some cases way above MSRP, even for base models or open-box parts. They want to buy from you for dirt cheap and then flip it at max markup. If you’re someone who knows anything about PC parts, do yourself a favor and don’t waste your time here. You’ll get insulted with garbage offers and treated like your gear is worthless. Honestly, the most effort they put in was into figuring out how little they could offer without laughing out loud. I wouldn’t trust them to value a graphics card, much less build or fix a...

This shop is only interested in exploiting you for a profit. Expects a $50 down payment for work on any gaming pc but I suspect this cost doesn’t apply to everyone. Gave extremely inflated quotes for clean and repair. Granted, the machine was very worse for wear including smoke damage, yet somehow not a problem for a single other shop with quotes as low as half the price. Will seemingly treat you as if you know nothing regardless of your pc knowledge, even to the extent of disregarding the established benchmarks of the new Intel Arc B580 due to lack of personal experience, when any mongoloid with internet access can see the results for themselves. Ended up restoring the pc and also purchasing a new $2800 rig thanks to Maingear. Take your business elsewhere, and beware leaving a poor review, as someone from the shop has been throwing a tantrum on what seems to be every sub 3 star review for the past 5 years rather than take accountability for their service. This shop refused to even meet the baseline of every other shop I have used in the...