American Lake Market — Attraction in Lakewood

The new worker Tonya is absolutely a nightmare! Will not be coming back ever. I live locally and been coming here for the last 4 years since she’s been here she’s been nothing but rude and aggressive. The owners are amazing and that’s why i choose to buy my products here almost daily! But with the new hire throwing attitude and providing the worst customer service i would recommend going down the street to another store at least the workers appreciate customers and did i mention she demanded an id for my sister when i was purchasing? That’s like asking a mom with a child to provide id for the child when purchasing nicotine. I will gladly also let everyone know while she’s there to avoid going it’s so bad i didn’t even buy my products i choose to spend my...

I am not happy with my experience with the employee that was working last night a little after 11pm on 8/24/2020. I walked into the store with out a mask because I left it at home. She told me that if I didn't go get a mask that she would call the cops and that I would get a $1,200 fine!! If a customer comes into any store and doesn't have a mask the employee is suppose to provide the customer with one!! Honestly never coming back and this is my local corner store! I'd recommend re-training this lady to have better customer service and to know our rights and well the LAW!! Kicking loyal customers out for no reason is disgusting. Especially since the employee can get in trouble for not providing a mask if she...

I live around the corner and have been in and out of here going back to 2014. We've had people come and go, changes to the neighborhood and American Lake, and BK and the staff here have soldiered through it all. I love running into everyone, definitely miss one or two of the old regulars, but BK is my guy. He's got a great attitude, great smile, and some of the best hair you'll ever see on a guy.

The one or two bad experiences posted here are ones I've known about for some time. The employee responsible for both has moved on since.

I'd totally work here, but I'd probably chase BK right out of his own store. The guy's genuinely one of my favorite people I've...