I don’t know how other renters had it with this venue the Farm Bureau Expo, but I wish someone would have left an honest review before we decided to rent from this location so I am sharing our truthful experience here.
As a small Christian company, we were looking for a location to host one of our worship nights. However, it is unfortunate to report the venue team was less than helpful in several areas. The biggest issue we ran into is a noticeable lack of professionalism and lack of basic business knowledge from the staff. (Also note this venue has named their location using several different names to add further confusion.)
First I’ll cover the rooms themselves. The expo center rooms are mainly empty with a very loud AC unit in the main hall.
Not only is the unit large and loud, but it covers two large sides of the main rental space. We thought about turning off the AC units, but the room was already warm even with the AC on that we had to leave it on and accept the noise. The floors in the main hall are like concrete and tend to bounce sound around the room in funky ways. As for the exterior, the building itself is rather dark at night and tends to look closed unless you bring your own lights (which is very expensive).
As for my direct experience with them, the expo team we worked with has self reported they had worked at the location for years, and they mentioned in passing they were rather set on their abnormal business methods.
I got to view the rented space on my request to schedule a couple times which was nice, however, when I was on site I would ask the Event Manager Gayle basic event questions she would commonly defer to the GM. When I would talk to the GM he would defer me back to Gayle and it was sometimes hard to get a straight answer from either.
However, some of the biggest issues with experienced them are as follows: We had issues with them forgetting to send us the second bill and we had to request it directly, we had issues with them taking too much from our deposit and not providing a readable invoice as the one they provided redirected us to a malicious website, we had issues with their location hours not being posted on their website and Maps confusing our attendees. We even had issues with the only Expo employee who was on site during the event ask if he could leave early. I said he could if he needed to even though we needed him, but to have the one employee on site ask to leave during our event was further proof of their apathy towards us as renters. The expo center team was less than helpful in several key areas, and we will not be renting at this location...
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