MAJIK Rent-To-Own — Attraction in Lebanon

I will start by saying that if could rate -5 starts I would. Nestor and Rudy came to my place after 5pm to do a delivery that was originally scheduled at 12:15pm. I went to Majik last Saturday and placed an order for a tv stand that was promised to be delivered to the store yesterday and to my house today. The tv stand never arrived and no one had the decency to call me and notify it. A guy named Eric did the sale and promise my stuff would be at the store yesterday and at my house today. No one called me to let me know yesterday that my TV stand never arrived and instead they sent the delivery guys to deliver the bad news. I called the office and spoke to Julie, the manager, and she said she don't know when my stuff will arrive and that she can't promise anything. This things should be said before placing an order and taking the clients money. But yet, I will still be charge for my things like I have them. Not professional at all. It is a shame that they are pretty quick to take your money but have no decency or professionalism to at least call a client and apologize for the inconvenience. Instead I had to be the one to call to find out what was going on with my order. The delivery guys are awesome. Management and sales department need some more training on how to deal with...

Edit: After being a customer for several years, and being one of the top spenders in that store, I'm a bit let down by recent events at Majik. Also I'm let down by some unclear language on reciepts. I'll take accountability where it is due, but having been a customer of Majik so long, I expected some VIP service, and did not receive it. Be weary of what you get, and READ the fine print on EVERY THING. Read it twice, maybe three times. You will find that you are not in a good place for a lot of items.

Majik is convenient for what it is, a place to finance furniture, appliances, and other items without credit checks. You must know what you're getting into before you sign up. The staff is friendly and will answer any questions you may have. Be wary with your money, remember you will end up paying more sometimes but that's just what the deal is. Don't have $3,000 for that fancy new headset? Get it at Majik and just pay a...

Im in the process of selling my house and i only needed a couch for a few weeks for staging purposes. Mia took good care of me and understood my timing constraints. She went above and beyond to arrange a delivery by the date i needed. She processed my application super fast and i was all set within a few hours with delivery set for the following week. I actually got a call the next day saying the couch could delivered early…. Like that day! This was a HUGE relief and made my life so much easier! Jon came to deliver and was very sweet. They brought the couch in and had it all set within minutes. This was my first time dealing with this store and I’m pleasantly surprised by how professional everyone...